Business Intelligence analyst

Job Title

Business Analyst

Job Purpose

The role is responsible for serving as a critical link between business stakeholders and the development, QA, UI/UX, and product teams in the creation of next-generation integrated mobile applications. It ensures effective requirement gathering, analysis, documentation, validation, functional testing, and collaboration to support high-quality digital product delivery.

Key Responsibilities

• Work as a functional business analyst for mobile and digital applications.
• Participate in requirement-gathering sessions and collaborate with business users to collect detailed requirements.
• Analyze requirements and prepare functional specifications in the form of user stories or use cases.
• Identify gaps in requirements and work with stakeholders to resolve them.
• Review test cases prepared by the QA team and perform functional or unit testing of the application.
• Analyze changes proposed by the business team and conduct impact analysis.
• Manage JIRA activities, including risk analysis, change request logging, and conflict management.
• Work with Agile and Waterfall methodologies and perform associated activities.
• Contribute to team and individual improvements through knowledge sharing and continuous learning.

Education, Experience and Qualifications

• Bachelor’s degree or an MBA in Business.
• 3 to 5 years of experience as a Business Analyst.
• Proven experience in the e-commerce domain (preferred).
• Experience working on mobile or digital applications as a functional analyst.
• Hands-on experience with wireframing tools such as Sketch, Figma, Adobe XD, or Balsamiq.
• Awareness of third-party integrations such as CleverTap, Adjust, Firebase, and BigQuery.
• Proficiency in MS Office (Word, Excel, PowerPoint).

Skills and Competencies

• Strong understanding of mobile application functioning.
• Experience in user research and design activities.
• Strong analytical and requirement-gathering skills.
• Ability to create clear and structured functional documentation.
• Knowledge of Agile and Waterfall methodologies.
• Effective communication, collaboration, and stakeholder management skills.
• Ability to analyze impacts, identify gaps, and support testing activities.
• Experience using JIRA for requirement tracking, risk analysis, and change management.
• Ability to work both independently and collaboratively within cross-functional teams.