SumUpChief Operating Officer (PCF-42) - SumUp Limited
SumUp is hiring a Chief Operating Officer (PCF-42) - SumUp Limited in Dublin, Ireland. Level rates it ; you can apply on SumUp.
Level's read on this job
- Little AI ●○○○ is how Level rates this role: aI is not part of the work.
- Tools and skills the posting cites include operations strategy, regulatory compliance and outsourcing governance.
- Level classifies it as an executive role.
- Level lists 359 other open roles at SumUp.
AI in this role
Chief Operating Officer to lead internal operations, regulatory compliance, and governance for SumUp Limited in Dublin.
SumUp Limited is our Central Bank of Ireland regulated electronic money institution, and it's entering a defining period of its growth. As Chief Operating Officer, you'll take overall accountability for the firm's internal operations, working alongside the SumUp executive team to make sure our governance, resilience, and regulatory standards match the scale of what we're building. This is a rare chance to shape the operating backbone of a regulated fintech from a senior, board level seat, at a moment when the firm is actively strengthening its structure and controls to support future growth.
What you'll do
- Set and deliver SumUp Limited's operational strategy in partnership with the senior leadership team
- Own the firm's outsourcing strategy, including governance, oversight, risk assessment, and the outsourcing register
- Maintain regulatory accountability documents, including the Statement of Responsibilities and the Management Responsibility Map under SEAR
- Act as a senior point of contact for the Central Bank of Ireland, supporting inspections and regulatory engagement
- Own operational resilience, business continuity, and wind down planning, including testing and incident response
- Provide regular operational reporting to the CEO, board, and Central Bank of Ireland on performance, risk, and compliance
You'll be great for this role if…
- Significant senior leadership experience in an operations role within a Central Bank of Ireland regulated financial services firm or e-money institution
- Strong working knowledge of the Individual Accountability Framework, SEAR, and Fitness and Probity requirements, gained through holding or supporting a PCF role
- Track record of managing large, complex operational organisations across multiple markets
- Experience owning outsourcing governance, operational resilience frameworks, and regulatory compliance programmes
- Ability to deliver operational transformation and efficiency at scale while managing regulator relationships credibly and transparently
Why you should join SumUp
🌎 Opportunity to work with a truly global, multicultural team from our homely, Dublin hub just steps from Harcourt Street Luas and charming Iveagh Gardens. This involves an office-first setup
🌈 Commitment to Diversity and Inclusion: be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced
🚀 Enrolment onto our VSOP programme: you will own a stake in SumUp's future success
📚 A dedicated annual L&D budget of €2000 for your individual development, which can be used to attend conferences and/or advance your career through further education
🏖 Generous time off: 25 days paid leave, plus bank holidays and special leaves
🏥 Well-being support: health insurance for you and your family, and subsidised gym membership when you stay active
🚲 Easy commute perks: participate in the Bike-to-Work or TaxSaver Commuter Ticket scheme
💼 Financial growth: retirement savings match—SumUp tops your contributions up to 5%
🌴 Break4me: 1-month sabbatical after 3 years of service🔗 Referral Bonus: earn additional rewards by referring talented individuals to join the SumUp team
About SumUp
Be empowered to do more that matters.
At SumUp, we're on a mission to empower small businesses across the globe by providing simple and affordable tools that allow them to thrive. Today, over 4 million businesses in 37 markets rely on SumUp as their financial partner to manage payments, finance and customer relationships.
Our commitment to small businesses is reflected in our diverse team of over 3,000 SumUppers from over 90 nationalities, united by global collaboration and an innovative mindset. Our core values lay the foundation for who we are and what we stand for, shaping our work culture and driving our success. We foster inclusivity and a continuous learning culture, providing a safe space for personal and professional growth. Our differences make us unique and strong as we strive to create an environment where everyone belongs and feels supported, no matter how they identify.
SumUp is proud to be an Equal Employment Opportunity employer, actively seeking and embracing diversity in our workforce. We don't make hiring or employment decisions based on race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. Our commitment extends beyond recruitment to creating a safe and respectful workplace where harassment of any form is strictly prohibited. Discover more about our culture and opportunities on our careers website, and follow our journey on LinkedIn, Instagram, and TikTok.
Job Application Tip
We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.
How we rate this
Chief Operating Officer (PCF-42) - SumUp Limited at SumUp rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Questions you could be asked
- Tell me about a project where operations strategy was part of your work. What did you do?
- Tell me about a project where regulatory compliance was part of your work. What did you do?
- Tell me about a project where outsourcing governance was part of your work. What did you do?
- Tell me about a project where risk management was part of your work. What did you do?
- Tell me about a project where stakeholder management was part of your work. What did you do?
Adapt your resume
- List these exact terms on your resume: Operations Strategy, Regulatory Compliance, Outsourcing Governance, Risk Management, and Stakeholder Management. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
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