Client Account Manager, Digital Native & E-commerce

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars.

SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next.

CLIENT ACCOUNT MANAGER, DIGITAL NATIVE & E-COMMERCE

SpaceXSI serves our community of users and customers by working tirelessly to preserve free expression and choice, create limitless interactivity, and create a marketplace that enables the economic success of all its participants.

At SpaceXSI, we now have a substantial opportunity to change how marketers interact with our rapidly growing user base. X is creating a world-class team of media professionals, and seeking an experienced Client Account Manager to grow revenue with advertisers and their agencies. As a Client Account Manager, you will become a true X expert and use that to simplify the platform and ship strong campaigns for priority clients from Greater China and the wider APAC region.

RESPONSIBILITIES:

• Educate and consult on X advertising products, best practices, and campaign design
• Execute, optimize, and analyze programs using internal tools and dashboards
• Monitor revenue and pace client campaigns against targets
• Partner with the Client Partner on retention, pitch support, and performance reporting
• Resolve campaign issues quickly and improve the process behind them
• Feed product and tools teams so the ads platform can scale
• Maintain the book and a high-quality client and agency experience
• Mentor new team members as the organization grows

BASIC QUALIFICATIONS:

• Bachelor's degree
• 3+ years managing digital marketing programs for advertisers or agencies
• Fluency in both English and Mandarin (written and spoken) for daily work with Greater China clients, agencies, and internal stakeholders

PREFERRED SKILLS AND EXPERIENCE:

• Strong grasp of the digital marketplace and competitive landscape
• Proven ability to read performance and change the levers that move results
• Able to hold large client relationships, work through conflict, and get to a decision
• Clear communication and presentation skills; attention to detail
• Preference for small, collaborative teams with limited supervision

ADDITIONAL REQUIREMENTS:

• Willingness to travel across APAC

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