Marsh McLennanClient Administrator
Marsh McLennan is hiring a Client Administrator for a remote role open to applicants in United States. It pays $41k-$77k a year and Level rates it ; you can apply on Marsh McLennan.
Level's read on this job
- Little AI ●○○○ is how Level rates this role: aI is not part of the work.
- The posting lists this role as remote.
- Tools and skills the posting cites include Microsoft Office, Epic and Indio.
- Level lists 625 other open roles at Marsh McLennan.
- The role was posted within the past week.
AI in this role
Provide administrative and technical support for insurance policies and client accounts.
Company:
Description:
CLIENT ADMINISTRATOR I
DEPARTMENT: BUSINESS INSURANCE
LOCATION: ANCHORAGE, ALASKA (Remote or On-site)
STATUS: NON-EXEMPT
SUMMARY:
As a Client Administrator on the Leadbetter team, the primary focus is to provide technical support to Client Executives and to clients in maintaining insurance policies in accordance with the objectives and procedures outlined by the Business Insurance manual and by the Director of Client Services.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
· Process paperwork for new and renewal business to include:
o Prep Acord forms and other documents required for submission.
o Maintain client level details in agency management system.
o Binders
o Management and production of renewal certificates
o Policies
o Invoices
o Finance agreements
o Endorsements
o Audits
o Perform account reconciliation.
With more experience:
· Assist in the processing of final audits.
· Become proficient in the use of technology systems, software, and tools such as EPIC and Indio.
· Establish and maintain positive and effective working relations with other associates and clients.
EDUCATION AND/OR EXPERIENCE:
- A high school diploma and 1-2 years insurance related experience or professional office experience.
- Obtain and maintain a valid Alaska Business Insurance License.
- Obtain a Surplus Lines License in the first 2 years.
- Achieve an AINS or INS Designation as well as have willingness to pursue continuing education in the form of insurance designations and professional development training.
- Must be proficient in Microsoft Office software (Word, Excel, and Outlook)
- Must maintain a high attention to detail when working at a varying pace and managing multiple tasks with adjusting priorities.
- Strong oral and written communication skills and the ability to work with all levels of staff.
- Strong customer service orientation (internal customer focus).
VALUABLE BENEFITS:
We value and respect the impact our colleagues make every day both inside and outside our organization. We’ve built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.
Some benefits included in this role are:
- Generous time off, including personal and volunteering
- Tuition reimbursement and professional development opportunities
- Charitable contribution match programs
- Stock purchase opportunities
How we rate this
Client Administrator at Marsh McLennan rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Questions you could be asked
- Tell me about a project where insurance processing was part of your work. What did you do?
- Tell me about a project where customer service was part of your work. What did you do?
- Tell me about a project where administrative was part of your work. What did you do?
- What's a project where you used Microsoft Office hands-on?
- Walk me through how you've used Epic in your day-to-day work.
Adapt your resume
- List these exact terms on your resume: Insurance Processing, Customer Service, Administrative, Microsoft Office, and Epic. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
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