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INGCommercial Account Manager – Private Banking Zone West(Kortrijk)
AI in this role
Commercial Account Manager providing banking, administrative, and digital support to private banking clients in Kortrijk.
Commercial Account Manager – Private Banking
Permanent position, minimum 80% working hours
Are you looking for …
An all-round position in which you provide commercial and administrative support to our Private Banking clients?
Are you someone who …
• has a commercial mindset and is client- and results-oriented
• has an eye for quality and deadlines
• possesses good written and communication skills
• is sufficiently assertive and stress-resistant
• can work in a team, but also has a hands-on mentality
• can handle certain matters with the necessary discretion
• has experience in the banking sector, preferably within the branch network.
And you are someone who …
• has a bachelor's degree or equivalent through experience
• can express yourself verbally and in writing in both national languages
• has a good basic knowledge of banking products, in particular investments
• is proficient in MS Office programs
• has a good knowledge of ING tools (Branch Bank, Easyweb, Single view/CRM, Structured Intake Tool, Digital Banking, etc.)
... then you may be our new Commercial Account Manager Private Banking.
Your responsibilities …
• You provide commercial and administrative support to Private Bankers and Asset Managers
• You are the first point of contact for Private Banking clients, offices, and internal services
• Through regular client contact, you build a relationship of trust and become a fully-fledged discussion partner for our clients
• You play an important role in planning and preparing client visits for the Private Banker
• You proactively participate in commercial actions and campaigns (e.g. in the context of digitization)
• You play a coordinating role in the handling of files
• As an ambassador for our digital approach, you guide clients towards our digital solutions
Your working environment at ING ...
ING Belgium is the first universal direct bank and a strong player in the Belgian market. The bank offers its customers a wide range of financial products and services through the distribution channel of their choice (click and face). ING Belgium's clientele includes retail and private banking clients, as well as small and medium-sized enterprises, institutions, and large companies.
How we rate this
Commercial Account Manager – Private Banking Zone West(Kortrijk) at ING rates 10 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Also common in sales jobs at this level
Questions you could be asked
- Tell me about a project where commercial support was part of your work. What did you do?
- Tell me about a project where administrative support was part of your work. What did you do?
- Tell me about a project where banking products was part of your work. What did you do?
- What's a project where you used MS Office hands-on?
- Walk me through how you've used CRM in your day-to-day work.
Adapt your resume
- List these exact terms on your resume: Commercial Support, Administrative Support, Banking Products, MS Office, and CRM. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
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