Commercial Data Analyst

Cazoo, is the ultimate destination for car enthusiasts and buyers alike! As a leader in the market, we pride ourselves on providing unparalleled search tools, expert car guides, insightful reviews, and a comprehensive vehicle price guide. Our mission is simple: to empower buyers to find their perfect car efficiently and with confidence, while also helping automotive retailers reach millions of eager buyers.

At Cazoo, you'll be part of a team that's revolutionising the way people buy and sell cars. If you're ready to drive your career forward in a dynamic, fast-paced environment, Cazoo is the place for you. Join us and be a part of shaping the future of automotive retail!

We are looking for Commercial Data Analyst

Reports To: Senior Commercial Data Analyst

Contract Type: Permanent

Location: Richmond UK, Hybrid

About the role:

• Drive proactive, insight-led analysis for Commercial, Account Management and Finance — delivering the 'so what?' and 'now what?' across dealer retention, revenue performance, portfolio health and new business pipeline.

• Help develop and maintain a dealer churn propensity model, enabling proactive Account Management intervention that reduces churn and protects revenue.

• Support the development of a Dealer Customer Lifetime Value (CLTV) model alongside the Data Science team, informing retention investment and commercial targeting.

• Assist with pricing recommendation analysis in partnership with Finance, assessing the impact of price changes on revenue and retention.

• Partner on B2B dealer segmentation by dealer type, region and portfolio health to enable more targeted account management and acquisition strategies.

• Work with Analytics CoE and Data Engineering to maintain a single, trusted source of commercial data, identifying and resolving data inconsistencies and conflicting metric definitions.

• Identify and automate manual data processes, freeing capacity for proactive analysis rather than report generation.

• Support the development of the Commercial semantic model in Power BI, enabling stakeholders to access trusted data independently.

• Build strong relationships across Commercial, Account Management and Finance, delivering clear, decision-ready narratives that drive action.

• Collaborate with BI & Performance Reporting to distinguish between reporting what happened and understanding why, and what we do about it.

Everything we do at Cazoo is shaped by our three values: Fearless, Dynamic and Better Together. We challenge the status quo, move with pace, and build strong relationships across teams.

If you are the kind of Analyst who does not wait to be asked, who turns a data point into a recommendation and a recommendation into action, you will feel right at home here.

What we ideally looking for;

Essential Skills & Experience

• Experience in commercial, sales or pricing analytics.

• SQL: Comfortable independently querying large-scale cloud data platforms (Databricks or similar), building clean, documented and reusable query logic.

• Data visualisation: Able to build self-service dashboards and reporting products that non-technical stakeholders actually use (Power BI or similar).

• Analytical storytelling: Ability to translate complex findings into clear, compelling narratives that drive decisions — the 'so what?' Analyst, not the 'here is the data' Analyst.

• Stakeholder management: Experienced in building trusted relationships across functions, comfortable challenging and influencing decisions with data.

Highly Desirable

• Python proficiency for statistical analysis, propensity modelling, cohort analysis and automation.

• Familiarity with Databricks and dbt.

• Version control using GitHub or equivalent.

• Experience working with Salesforce or equivalent CRM data.

• Agile ways of working, including sprint ceremonies, JIRA, requirements intake and estimation.
  
  

Perks & Benefits

Here’s how we back you:

Financials 💰

• We more than match your commitment to your pension, so when you contribute 6% , we put in 9%, taking your total up to 15% of your base salary.

• Quarterly value-led awards with generous cash prizes.

• Referral Bonus: Recommend a colleague, get £2,000.

Work-Life 🏖️

• 25 days (plus bank holidays)

• Hybrid role, two days a week based in our Richmond office

• Family Enhanced leave after 6 months of service:

• Maternity/Pregnant Parent Leave: 20 weeks at 100% pay,.

• Paternity/Non-birth Parent Leave: 12 weeks at 100% pay.

• Volunteer Days: We offer 2 volunteer days a year so you can help out wherever matters to you.

Health & Peace of Mind 🏩

Comprehensive cover so you (and your favourite people) have the care you need.

• AXA Private Healthcare: High-level coverage for you, partners, and dependents—including pre-existing conditions.

• Bupa Dental: Level 2 coverage for cashback on preventative, restorative and emergency care.

• Private GP: 24/7 digital access via Help@Hand.

• Income Protection: 13 weeks of sick pay, before going onto Long term Illness cover with Canada Life

• Life Assurance: 4x basic salary covered by Unum.

• Specialist Support: Free counseling and menopause/fertility support via Peppy.

Your Growth 🌱

We hired you for your talent, and we’re committed to helping you expand it.

• Learning budget and continuous development opportunities. Every manager has a dedicated budget for your specific role development.

The Extras 🔍

• Company issued laptop.

• Perks@Work: Discounts at over 30,000 retailers and entertainment venues.

• Annual conference with top tier industry guest speakers. Past guests include names like Matthew Syed and Damian Hughes.

• Whether it’s our Summer bash or the annual festive party, we make sure we take the time to bring everyone together and celebrate in style.

• Free food & drinks in the office.

• We’re proud partners of Brentford FC, and we share the rewards with you. From tickets to matches to the bucket-list opportunity to actually play on the pitch yourself, we bring you closer to the action.

Diversity & Inclusion at Cazoo

The best ideas come from people with different backgrounds, experiences and ways of thinking. At Cazoo we are a place where people feel comfortable speaking up, contributing and growing. Bring your perspective. Bring your experience. Be yourself.