Communications Lead

About Grab and Our Workplace
Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to know our team:

The Communications team is responsible for telling the Grab story around the world. It will drive Grab’s growth by promoting and protecting its brand and reputation, ensuring its position as the leading online-to-offline mobile platform in Southeast Asia. 

Whether it's speaking to media and online influencers, industry commentators, thought leaders or the wider community, the Communications team is the voice of Grab. 

Get to know the role:

The Vietnam Communications Lead is passionate about Grab’s mission and will manage the company’s perception among the government stakeholders and the public in Vietnam. The role spans corporate and policy communications, and you will have experience developing communications strategies that are at the intersection of local regulatory policies, community issues, and the company’s business goals. 

We are looking for someone who has a proven track record of working with senior country stakeholders from business, marketing and public affairs teams to create and execute creative, integrated campaigns, while leveraging our positive impact to develop the Grab story in Vietnam.

You will have a strong understanding of the media landscape in Vietnam and will build and maintain relationships with key contacts pivotal for the business. Experience with managing crises and issues is advantageous.

The Critical Tasks You Will Perform

• Develop and execute integrated comms plans to gain public influence, position Grab as a Vietnam’s leading super app, and to grow Grab’s core businesses

• Lead comms for projects that span corporate actions, business partnerships, and regulatory advocacy

• Provide strategic communications counsel to senior internal business leaders on announcements and internal policy changes

• Understand the regulatory landscape, and pre-empt and manage the response to issues or crisis 

• Manage media and KOL programme, and build and maintain strong working relationships with them

• Lead the communications team members in Vietnam to ensure the team achieves OKRs and manage their career development

• Analyse metrics to determine the output and value of PR results and use the data as a critical planning tool

What Essential Skills You Will Need

• 12-15 years experience: Corporate reputation management, policy communications, crisis management, media relations, integrated communications, data storytelling

• Experience managing teams and diverse cross-functional stakeholder relations, including senior business leaders, in ambiguous environments

• Self-starter who is motivated by hands-on, challenging work, and comfortable in a fast-paced, high-growth environment

• Excellent writing in Vietnamese and English, strong project management, and result-oriented

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.