Continuous Improvement Manager, Amazon Transportation Services, ACES Outbound Transportation

Amazon is hiring a Continuous Improvement Manager, Amazon Transportation Services, ACES Outbound Transportation. Level rates it ; you can apply on Amazon.

Level's read on this job

Level rates this role Little AI ●○○○: aI is not part of the work.
The posting mentions Tms, process optimization and lean among its tools and skills.
Level classes it as a senior role.
Amazon has 20,000+ other open roles on Level.

AI in this role

Lead continuous improvement initiatives, carrier learning ecosystems, and operational efficiency projects for transportation services.

Tms

process-optimizationleansix-sigmaproject-managementdata-analysis

Our overall mission is simple: we want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds and implement innovation.
This is your chance to make history.

We're seeking a strategic leader to drive innovation and excellence in our carrier and driver learning ecosystem. This senior-level position will shape the future of our learning strategy while leading cross-functional teams to deliver best-in-class training solutions.

Key job responsibilities
Process Optimization
- Identify and analyze operational inefficiencies
- Develop and implement process improvement solutions
- Lead Lean/Six Sigma projects
- Create standardized work procedures
- Monitor KPIs and metrics for transportation operations

Project Management
- Lead cross-functional improvement projects
- Develop project timelines and resource allocation plans
- Track project progress and ROI
- Manage change implementation processes
- Document and report project outcomes

Data Analysis
- Analyze transportation metrics and performance data
- Identify trends and improvement opportunities
- Create data visualization tools and dashboards
- Develop predictive models for operational optimization
- Generate regular performance reports

Team Leadership
- Train staff on continuous improvement methodologies
- Facilitate improvement workshops and kaizen events
- Coach teams on problem-solving techniques
- Build and maintain improvement culture
- Coordinate with various departments and stakeholders

A day in the life
Review overnight transportation reports, noting any significant disruptions or issues that occurred.

Attend the daily operations and discuss current performance metrics, ongoing projects, and any immediate challenges.
Facilitate a cross-functional team through problem identification and solution brainstorming.
Analyze data from the Transportation Management System (TMS) to identify trends in route efficiency.
Meet with the finance team to review the ROI of recent improvement projects and discuss budget allocation for upcoming initiatives.
Work on the project plan for an upcoming automation initiative aimed at reducing manual data entry in the dispatch process.

About the team
As part of Amazon Customer Excellence Systems (ACES) team, we work to continually improve the Amazon Logistics experience. We look after high-impact initiatives and help to develop, roll out and look after a range of logistics-focused projects. Using data-driven tools, we’re able to see how we can make processes better and more efficient, or how we can reduce waste across the business.

Our team supports field operations to launch new programmes and technology-based solutions across Mexico, helping them meet customer demand and drive customer-focused innovation.

Basic qualifications

- Bachelor's degree
- Experience in oral and written communication in English
- Experience working in an operations, supply chain, transportation, project management or management consulting role
- Experience with Six Sigma tools and Lean techniques

Preferred qualifications

- Experience handling multiple competing priorities and complex projects with multiple stakeholders (e.g. definition of accurate network expansion plans, vendor development, quality assurance, design and cost improvement, team and stakeholder engagement)
- Master's degree

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Continuous Improvement Manager, Amazon Transportation Services, ACES Outbound Transportation at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Continuous Improvement Manager, Amazon Transportation Services, ACES Outbound Transportation is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in MX, MEX, Tepotzotlán.
The job was posted on September 23, 2026.
Seniority: senior.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Process OptimizationLeanSix SigmaProject ManagementData AnalysisTms

Questions you could be asked

Tell me about a project where process optimization was part of your work. What did you do?
Tell me about a project where lean was part of your work. What did you do?
Tell me about a project where six sigma was part of your work. What did you do?
Tell me about a project where project management was part of your work. What did you do?
Tell me about a project where data analysis was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Process Optimization, Lean, Six Sigma, Project Management, and Data Analysis. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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