Country Manager, Japan

About the Role

Miro is looking for an exceptional General Manager to lead our Japan business. Japan is one of Miro's fastest-growing markets, and that growth is about to accelerate: we've made a significant recent investment in a Japan Data Center, removing a long-standing barrier for enterprise customers and opening the door to a new tier of commercial ambition.

This is a business catalyst role. We need a senior executive who can drive an ambitious commercial agenda while building a team and culture strong enough to carry it, for our people and for the customers we serve. This person earns trust quickly, leads with transparency, and represents Japan credibly inside a global organization while being the external face of Miro Japan.

You'll lead a team that understands customers' most strategic challenges, knows exactly who the key stakeholders are, and helps those customers transform their business with Miro, all while building a Tokyo hub that people are proud to belong to.

What you’ll do

Commercial Leadership
● Set the strategy for Japan's High Touch Sales organization and own its execution
with clear accountability.
● Own an ambitious, sustainable growth target for the region.
● Win new logos, particularly lighthouse accounts, and drive wall-to-wall expansion
across the existing customer base.
● Build effective co-sell motions with partners: new logo acquisition into TSE-listed
parent companies, and expansion into their subsidiaries.
● Act as a trusted Miro expert for enterprise customers, credible with practitioners
and executives alike.

People & Culture Leadership
● Build a Tokyo hub culture grounded in transparency, strong team dynamics,
accountability, and psychological safety.
● Lead and develop a multi-layered team, visibly investing in coaching and growth.
● Act as a genuine bridge between Japan and JAPAC/global leadership, translating
strategy and context in both directions.
● Be an active, engaged member of the regional senior leadership team as well as
the cross functional global leadership team.
● Hold the standard we hold every leader to: how you lead people matters as much
as the results you deliver.

What you’ll need

Experience & Track Record
● 15+ years of experience across direct and partner-led sales.
● A proven track record in direct SaaS sales within enterprise segments.
● A demonstrable partner sales track record, including co-sell motions for new logo
acquisition and subsidiary expansion into TSE-listed groups.
● Experience leading through a layer of management, leading people managers
rather than only individual contributors, across a growing team of 20+.
● Country Manager or GM experience in a global company is a strong plus, as is a
background in SaaS, PLG, or collaboration software.

Leadership & Culture
● A track record of building trust with your team, stakeholders, peers, and
customers.
● Demonstrated ability to build or turn around team culture, backed by concrete
examples of impact.
● Strong experience operating in a global, matrixed organization and working well
amid ambiguity.
● A consistent, accountable, and transparent leadership style.
● A genuine investment in developing talent, evidenced by people on your team
who grew and excelled under your leadership.

What's in it for you

We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board.

#LI-YN1