CS - HMI Group Lead (tsmc team2) - Hsinchu
ASML is hiring a CS - HMI Group Lead (tsmc team2) - Hsinchu. Level rates it ; you can apply on ASML.
Level's read on this job
- On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
- Tools and skills the posting cites include operations management, team leadership and customer service.
- Level classifies it as a lead role.
- Level lists 812 other open roles at ASML.
AI in this role
Lead operations and team activities for the HMI Group at TSMC, managing customer satisfaction, performance, and project execution.
Context
Coordinates and ensures execution of multiple activities which are specific as to goal and content. The activities require at least advanced vocational working and thinking level (experienced Bachelors).
The interaction with other teams requires a good understanding of the interfaces with other disciplines/parties.
Supervises work of ≥10 subordinates.
Requirements
Extensive experience in diverse work areas in field/operations management with proven working and thinking level.
Experienced in leading or influencing a team in a complex customer facing environment is preferred.
Bachelor’s degree in engineering related field is required and Masters Degree is preferred.
Seeking candidates with strong people skills and proven leadership ability to build and lead a high-performing team.
> 2 yeas experience for leader experience and welling to step to larger leader scope
Responsibilities
Strategy Implementation
Lead and drive the realization of planned results, monitor tsmc HC RD customer satisfaction, handle and/or monitor the handling of escalations, manage relationships with customers, monitor key performance indicators and take corrective measures if needed.
Business Optimization & Organizational Development
Indicates, analyses and advises on optimization opportunities. Delivers a contribution to the development of business-plans and decision-making processes for the appointed team. Contributes to the development and design of (improvement) projects. Evaluates work processes and proposes changes in organizationald design to management.
Handle and leading internal project A3 , CI.
Leading hot escalation and bring tool from down to up.
Decision making
Takes decisions of an operational nature. Operates within a light tactical business environment with a planning horizon of up to three months.
Operates within clear business-directions, relevant design principles and risk & compliance directives.
Leadership and output realization
Creates leadership, secures the achievement of relevant KPI’s and is responsible for: an on-time, correct and complete realization of all determined department objectives; operational HR management, a highly qualified workforce and performance management; an optimal organization structure for the department; the implementation of (change) (project) results.
Stakeholder management
Creates a relevant network of stakeholders of in- and external counterparts. Organizes an adequate feedback loop on achieved results and secures reliable business insights. Explains and convinces internal and external parties about chosen solutions, based on content-driven arguments.
Stakeholders are typically other Team Leaders of department heads.
Knowledge and information management
Keeps up with internal and external developments and ensures development, transfer and retention of knowledge and information, initiates new ways of working to optimize processes.
Inclusion and diversity
ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.
Need to know more about applying for a job at ASML? Read our frequently asked questions.
How we rate this
CS - HMI Group Lead (tsmc team2) - Hsinchu at ASML rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Questions you could be asked
- Tell me about a project where operations management was part of your work. What did you do?
- Tell me about a project where team leadership was part of your work. What did you do?
- Tell me about a project where customer service was part of your work. What did you do?
- Tell me about a project where continuous improvement was part of your work. What did you do?
Adapt your resume
- List these exact terms on your resume: Operations Management, Team Leadership, Customer Service, and Continuous Improvement. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
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