CS - UIR Operation Manager - Hsinchu
AI in this role
Introduction to the job
Own end-to-end site UIR execution, ensuring safe, predictable, and high-quality delivery aligned with customer and business targets.
Role and responsibilities
A. Site Operation Ownership
- Own full site UIR operations (Install / Upgrade / Relocation)
- Deliver against Safety, Quality, Cost, Cycle Time, and Predictability targets
- Act as the UIR representative for the site, accountable for execution results
B. Execution & Delivery
- Lead execution from readiness → installation → closure
- Drive First-Time-Right and zero-repeat mindset
- Ensure compliance with standard process and quality expectations
- Make timely decisions and trigger escalation when needed
C. Resource & Manpower Management
- Own site manpower allocation (engineers / coordinators / 3rd party)
- Balance workload across projects and sites
- Ensure skill readiness and qualification match demand
- Work closely with planner for resource alignment
D. Stakeholder & Customer Interface
- Act as single operational contact window (customer / account / internal teams)
- Manage customer expectations (schedule, CT, readiness)
- Provide operational input in account discussions
- Handle major escalations and complaint cases
E. Risk & Escalation Management
- Lead site-level risk assessment (technical / schedule / readiness)
- Identify gaps early and drive mitigation actions
- Escalate when needed and ensure cross-functional alignment
- Coordinate with EHS, SCM, Planner, and other stakeholders
F. People Leadership
- Lead and develop team (GLs, engineers, TIC, SAP)
- Drive skill development, coaching, and OJT
- Monitor team engagement and well-being
- Build next-generation leadership pipeline
G. Operational Excellence & Continuous Improvement
- Drive KPI performance (Cost / CT / IRR / Customer satisfaction)
- Lead improvement initiatives (A3, RCA, standardization)
- Optimize processes and ways of working
- Ensure continuous improvement within scope
Education and experience
Science and Engineering background
3year + people leaders experience
customer interface experience
This position requires access to controlled technology, as defined in the United States Export Administration Regulations (15 C.F.R. § 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology.
Inclusion and diversity
ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.
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How we score this
CS - UIR Operation Manager - Hsinchu at ASML scores 32 out of 100 on AI centrality, which makes it AI Level 1 of 4 (Little AI) on this board. The level measures how much of the work is AI, not seniority.
AI Level 1. The work itself involves no AI, or AI only appears as scenery, such as a company tagline.
- AI Level 480 to 100
- AI Level 360 to 79
- AI Level 240 to 59
- AI Level 10 to 39
Bands come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.
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