Level

Morrisons

Customer Assistant - Nights

AI in this role

Work night shifts providing customer service and assisting with structured store operations and stocking.

customer-servicenight-operationsstore-support

More about the role

We're looking for friendly, reliable people to join our team, working across the store to serve our customers. You'll work in a fast-paced, structured environment with clear routines and timed activities that help keep everything running smoothly - all to make sure our customers can get what they need, when they need it.


You'll be trained to support various parts of the store, so this is a great role for a team player who is ready to help wherever you're needed.


More about our perks

  • Generous holiday entitlement
  • 15% discount in our supermarkets and convenience stores from the day you join us
  • Additional 10% discount card for a friend or family member
  • Genuine career progression and development opportunities - read more about our Leadership School here
  • Subsidised in-store cafe or shop floor ranges
  • Free parking
  • Competitive pension and life assurance
  • Healthcare / Wellbeing benefits including Aviva Digital GP
  • 'MyPerks' with discounts at high street shops, cinemas and gyms, and lots more
  • Optional payroll charity donations
  • A range of family-friendly policies including 26 weeks maternity and adoption leave along with neonatal and fertility leave

 

More about you

We're looking for people who are equally as passionate about putting customers first as we are. Here are some of the things we look out for:

  • Helpful and friendly approach
  • Enjoys staying active and being hands-on
  • Works well in a busy, structured environment
  • Comfortable using equipment safely and following processes
  • Loves to help support our customers and resolve their queries

 

Please note: We are only able to recruit individuals who are over school leaver's age. Some of our roles need you to be over 18, due to health and safety requirements.

If you are applying for a role working in our Kiosk or Cash Offices, a successful credit check will be required before you join.

How we rate this

Customer Assistant - Nights at Morrisons rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.

Prepare for this job

A free preview built only from this posting: what it asks for, what you could be asked in an interview, and how to adjust your resume.

Skills and AI tools this role asks for

Customer ServiceNight OperationsStore Support

Questions you could be asked

  1. Tell me about a project where customer service was part of your work. What did you do?
  2. Tell me about a project where night operations was part of your work. What did you do?
  3. Tell me about a project where store support was part of your work. What did you do?

Adapt your resume

  • List these exact terms on your resume: Customer Service, Night Operations, and Store Support. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them — a tool named with nothing behind it rarely survives a human read.

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