Customer Excellence Administrator APAC

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

At CEVA Logistics, we Rise in Motion.  Your career is always on the move, growing as fast and as far as your ambition takes you. Join a global team of nearly 200 nationalities, shaping the future of global trade, moving essential goods, forging new paths, and pushing boundaries to serve an ever-changing world. The pace is fast, the challenges are real, but the rewards are greater: growth, purpose, and the chance to make a meaningful impact. This is more than a job. It’s a journey on which you rise. 

YOUR ROLE

As a Logistics Operations Operator, you will play a vital role in planning, coordinating, and monitoring day-to-day logistics operations that ensure the seamless flow of goods within our project logistics segment. Your contribution will directly impact the efficiency and reliability of our supply chain solutions tailored to meet the complex demands of industrial projects.

WHAT ARE YOU GOING TO DO?

• Coordinate inbound/outbound shipments in line with company and customer requirements.
• Work closely with warehouses, carriers, and clients to optimize operations.
• Monitor shipments and proactively resolve transit or handling issues.
• Ensure accurate documentation (shipping, customs, inventory) for compliance.
• Support continuous improvement initiatives to enhance efficiency and service quality.
• Communicate effectively with stakeholders to manage updates and challenges.
• Billing, Reporting and Administrative Tasks
• Contribute to risk assessment and mitigation in project logistics

WHAT ARE WE LOOKING FOR?

• Bachelor’s Degree is required
• Experience in logistics operations, ideally in project/industrial logistics.
• Strong organization, multitasking, and attention to detail.
• Proficiency in logistics systems and Microsoft Office.
• Team-oriented, autonomous, and adaptable in fast-paced environments.
• Professional English with strong communication skills.
• Proactive problem-solver with an operational mindset.

WHAT DO WE HAVE TO OFFER?

• HMO w/ 2 free dependents from day 1 of hiring
• Group Life Insurance
• Medical Reimbursement (includes eyeglasses)
• Service Incentive Leave + Sick Leave + Vacation Leave + Bereavement Leave
• Birthday token
• Annual Performance Reviews w/ a chance of a salary alignment
• Annual Company Performance Bonus
• Retirement Fund

ABOUT TOMORROW

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career.

CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.