Customer Issue Resolution Analyst (Portuguese)

3M is hiring a Customer Issue Resolution Analyst (Portuguese) in Taguig, Philippines. Level rates it ; you can apply on 3M.

Level's read on this job

On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
The posting mentions customer service, account management and issue resolution among its tools and skills.
Level classes it as a mid-level role.
3M has 774 other open roles on Level.

AI in this role

Handles customer inquiries, account management, and issue resolution in Portuguese for 3M Global Business Services.

customer-serviceaccount-managementissue-resolution

3M has a long-standing reputation as a company committed to innovation. We provide the freedom to explore and encourage curiosity and creativity. We gain new insight from diverse thinking, and take risks on new ideas. Here, you can apply your talent in bold ways that matter.

Job Description:

Handles inquiries of moderate scope and complexity within customer service areas, such as Account Management, Upselling, Customer Issue Resolution, Customer Inquiry Support, Customer Service Analytics.

Learn more about 3M’s creative solutions to the world’s problems at www.3M.com or on Instagram, Facebook, and LinkedIn @3M.

Safety is a core value at 3M. All employees are expected to contribute to a strong Environmental Health and Safety (EHS) culture by following safety policies, identifying hazards, and engaging in continuous improvement.

Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.

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How we rate this

Customer Issue Resolution Analyst (Portuguese) at 3M rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Customer Issue Resolution Analyst (Portuguese) is an open job at 3M.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in PH, Taguig.
The job was posted on October 11, 2026.
Seniority: mid.
Applications are handled by 3M. Apply on 3M

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Customer ServiceAccount ManagementIssue Resolution

Questions you could be asked

Tell me about a project where customer service was part of your work. What did you do?
Tell me about a project where account management was part of your work. What did you do?
Tell me about a project where issue resolution was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Customer Service, Account Management, and Issue Resolution. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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