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Orange

Customer Operations Agent

Orange is hiring a Customer Operations Agent. Level rates it ; you can apply on Orange.

Level's read on this job

  • On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
  • The posting mentions Windows, Microsoft Office and customer support among its tools and skills.
  • Level classes it as a mid-level role.
  • Orange has 887 other open roles on Level.
  • Posted in the last few days.

AI in this role

Customer Operations Agent responsible for contract activation, error resolution for TV and Internet, and data processing.

windowsmicrosoft-office
customer-supportdata-processingcommunication

Publication date : Nov 02, 2026, 12:00AM

Orange Systems is the IT hub of Orange Moldova. An IT park resident, with over 900 employees, that delivers advanced IT solutions, enhancing a wide range of activities and full cycle development, impacting millions of customers across Europe.

Orange Systemsis looking for a new colleague to fill in the position ofCustomer Operations Agentto work with our International Partners.

what you will be doing:

  • contract activation and cancellation
  • solving the errors regarding TV and Internet activation
  • TV and Internet installation checks and follow-ups
  • data processing, adjustments and corrections

what we are looking for:

  • Good computer skills (Windows, Microsoft Office)
  • High responsibility and attention to details skills
  • Customer oriented and reliable person
  • Ability to deliver results under pressure
  • Good written, reading, comprehension and verbal communication skills in English

what's in it for you:

  • international environment, flexible hours and guaranteed work-life balance
  • a unique learning experience in our company
  • working experience with great potential for growth
  • competitive salary
  • wide range of benefits and compensations, which you can check on:https://www.orange.md/ro/cariera/beneficii

We invite you to join Orange for a unique learning and working experience, with great potential for growth in an innovative environment.


If you share the same views, please send us your cv. We will be happy to welcome you into a young and dynamic team!


Working for Orange is one of a kind experience. Come check it out!

Orange Systems
https://systems.orange.md/
8, Calea Iesilor, Chişinău, Moldova

At Orange, only your skills matter.

Regardless of your age, gender, background, origin, religion, sexual orientation, disability, neurodiversity, or appearance, we actively encourage diversity within our teams, as it is a collective strength and a driver of innovation.
Orange is a disability-inclusive employer: please feel free to let us know about any specific needs you may have.

How we rate this

Customer Operations Agent at Orange rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Customer SupportData ProcessingCommunicationWindowsMicrosoft Office

Questions you could be asked

  1. Tell me about a project where customer support was part of your work. What did you do?
  2. Tell me about a project where data processing was part of your work. What did you do?
  3. Tell me about a project where communication was part of your work. What did you do?
  4. What's a project where you used Windows hands-on?
  5. Walk me through how you've used Microsoft Office in your day-to-day work.

Adapt your resume

  • List these exact terms on your resume: Customer Support, Data Processing, Communication, Windows, and Microsoft Office. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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