Customer Project Manager

Philips is hiring a Customer Project Manager. Level rates it ; you can apply on Philips.

Level's read on this job

On Level's scale, this project manager role is Little AI ●○○○: aI is not part of the work.
Tools and skills the posting cites include project management, medical equipment and stakeholder management.
Level classifies it as a mid-level role.
Level lists 784 other open roles at Philips.
The role was posted within the past two weeks.

AI in this role

Lead end-to-end customer projects bringing medical equipment from planning through installation, calibration, and training.

project-managementmedical-equipmentstakeholder-managementbiomedical-engineering

Job Title

Customer Project Manager

Job Description

Customer Project Manager

Lead end-to-end customer projects that bring medical equipment from planning through installation, calibration, training, and successful handover, coordinating customers and multiple internal and external partners.

Your role

Own and coordinate medical equipment projects end to end activities through delivery, installation, calibration, customer training, and project closeout.
Serve as a technical and operational liasion between the customer and internal teams, adressing moderately complex inquiries, resolving issues, and ensuring customer satisfaction throughtout the project lifecycle.
Collaborate with cross-functional teams, ensuring that all team members are aligned with project objectives, deadlines, and customer requirements, leading to effective coordination between all entities.
Work under general supervision and established processed, utilizing independent judgment to navigate and adhere to operational policies, ensuring compliance and optimal performance.
The role requires flexibility for travel and, depending on project needs, availability outside standard working hours, including occasional nights or weekends.

You're the right fit if

You've acquired at least 4 years of experience in hospital projects, including medical equipment projects, hospital construction/infrastructure, or working in a hospital environment, with hands-on project management or project coordination experience.
You have direct customer-facing experience and can confidently manage a wide range of stakeholders and third-party providers, including challenging conversations, changing priorities, and unexpected project issues.
You have a demonstrated problem-solving mindset: proactive, practical, accountable, and comfortable taking ownership of issues through resolution.
You have a Bachelor's degree in Biomedical Engineering, Architecture, Civil Engineering, Industrial Engineering, or an equivalent field.
You demonstrate excellent communication skills and advanced English proficiency

How we work together

Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

This is a field-based role in Mexico City.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

Learn more about our business.

Discover our rich and exciting history.

Learn more about our purpose.

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

How we rate this

Customer Project Manager at Philips rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Customer Project Manager is an open job at Philips.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in Huixquilucan de Degollado.
The job was posted on October 15, 2026.
Seniority: mid.
Applications are handled by Philips. Apply on Philips

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Project ManagementMedical EquipmentStakeholder ManagementBiomedical Engineering

Also common in project manager jobs at this level

AWS SQL Azure Generative AI Python Google Cloud

Pay

Typical project manager job: $111k

This posting doesn't list pay. Use the typical project manager figure when pay comes up. See project manager jobs

Questions you could be asked

Tell me about a project where project management was part of your work. What did you do?
Tell me about a project where medical equipment was part of your work. What did you do?
Tell me about a project where stakeholder management was part of your work. What did you do?
Tell me about a project where biomedical engineering was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Project Management, Medical Equipment, Stakeholder Management, and Biomedical Engineering. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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