D365 Business Central Functional Lead

Line of Service

Industry/Sector

Specialism

Management Level

Job Description & Summary

Your Mission

As a Functional Lead, you’ll take ownership of solution quality and project outcomes while helping to grow our D365 Business Central capability. Your responsibilities will include:

• Act as the functional lead across one or more D365 Business Central areas, such as Finance, Sales, Procurement, Inventory or HR, translating business priorities into practical and scalable solutions.

• Lead end-to-end D365 Business Central implementation projects, setting the functional direction and overseeing discovery, design, configuration, testing, training, cutover, reporting and post-implementation support.

• Build trusted relationships with senior client stakeholders, challenge requirements constructively, manage expectations and secure alignment on scope, priorities, risks and deliverables.

• Own the quality of functional deliverables, proactively managing dependencies, risks and issues and ensuring that solutions meet agreed business outcomes and governance standards.

• Lead, coach and review the work of functional consultants, fostering collaboration, knowledge sharing and continuous improvement across the team.

• Contribute to the growth of the D365 Business Central offering by supporting proposals, estimates, solution demonstrations, methodology development and other business-development activities.

About You

We welcome applications from people with different backgrounds and experiences. You may be a good fit if you bring:

• A degree, equivalent qualification or substantial relevant practical experience.

• Advanced hands-on knowledge of Microsoft Dynamics NAV or Business Central; relevant Microsoft certification would be an advantage.

• At least 5 years of relevant experience, including demonstrable responsibility for leading Business Central or comparable ERP workstreams or implementations; professional-services or consulting experience would be beneficial.

• Strong knowledge of ERP implementation methodologies, with the ability to plan functional workstreams, estimate effort, allocate resources and manage delivery risks.

• The confidence to make informed decisions independently, provide clear direction and collaborate effectively across changing and complex environments.

• Excellent presentation, facilitation and communication skills, with the credibility to influence senior stakeholders and adapt your approach to different audiences.

• The ability to communicate clearly and effectively in English. Additional language skills, particularly Spanish, German or Italian, would be an advantage.

• Experience supporting and developing colleagues through coaching, feedback and people-management responsibilities.

• Strong project leadership and commercial awareness, including experience managing scope, budgets, timelines, resourcing and client expectations.

Why PwC? Your Growth, Our Commitment

At PwC, we’re dedicated to supporting your development and wellbeing. You’ll find:

• Continuous personal and professional development through our Learning and Development Program.

• A dedicated Career Coach to support you in defining your career path and achieving both your personal and professional goals.

• A comprehensive Wellbeing Program, including confidential Employee Assistance services and fitness initiatives.

• Annual performance reviews focused on growth and constructive feedback.

• A dynamic and diverse environment that values all perspectives and fosters collaboration.

• Opportunities to work on international projects and broaden your experience.

• An open-door culture where all voices are heard and respected.

• Social and sports activities designed to build connections and support a balanced lifestyle.

Our Commitment to Diversity & Inclusion

At PwC, diversity means recognizing and valuing the wide range of experiences, perspectives, and backgrounds that make each of us unique - and that bring us together. Our differences in culture, identity, thinking, and approaches to problem-solving enrich the work we do and strengthen the outcomes for our clients. We are committed to fostering an environment where inclusion is embraced as a fundamental way of working, where every voice is welcomed, and where collaboration drives innovation. By respecting and celebrating individual differences, we unlock the full potential of our people and the impact we create together.

Ready to Make an Impact?

If this aligns with your values and aspirations, we’d love to hear from you! Apply now and join us on our journey to reimagine the possible.

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