DevOps Engineer

Job Description Summary

Thales is seeking a DevOps Engineer to take end-to-end ownership of the operations, scalability, and reliability of our Sentinel Licensing SaaS platform. This role is critical to ensuring seamless service delivery for our global customer base. You will be responsible for managing production environments in AWS and GCP, supporting containerized workloads on Kubernetes and Docker, and driving automation through Infrastructure as Code (IaC) and CI/CD practices. Collaborating closely with engineering, SRE, platform, and customer-facing teams, you will proactively improve system performance, incident response, monitoring, and cost optimization. This position requires strong technical leadership, hands-on cloud experience, and a deep understanding of operating complex SaaS environments at scale.

Key Responsibilities

• Manage and scale highly available services in a production cloud environment.
• Collaborate with cross-functional teams to automate infrastructure provisioning and application deployments using modern DevOps toolchains.
• Support and optimize containerized workloads running on Kubernetes and Docker.
• Build tools and processes to enhance application monitoring, logging, and performance tuning.
• Ensure production environments meet SLAs, support cost optimization, and adhere to security and compliance standards.
• Troubleshoot complex issues across the full technology stack including applications, databases, networks, and cloud infrastructure.
• Participate in incident management, perform root cause analysis, and lead continuous improvement efforts.
• Operate effectively as part of a globally distributed, 24x7 support team.

Required Skills & Experience

• Minimum 6 years of experience in service delivery, technical operations, or DevOps roles.
• Hands-on experience with AWS (preferred) and/or Google Cloud Platform (GCP).
• Proficiency in scripting/programming with Python, Ruby, Node.js, Java, Scala, or Golang.
• Deep experience with infrastructure-as-code tools such as Terraform and Ansible.
• Expertise in Docker and Kubernetes in production environments.
• Familiarity with monitoring and logging tools such as DataDog, Splunk, or Logstash.
• Working knowledge of load balancers/proxies such as HAProxy, NGINX, Apache, Istio, F5, or AWS ELB.
• Basic hands-on experience with relational databases like MySQL, PostgreSQL, Oracle, or SQL Server.
• Fluency in using Git and modern version control workflows.
• Excellent communication skills—written and verbal—essential for effective collaboration across global teams.
• Strong ownership mindset and problem-solving skills, with the ability to lead initiatives across functions.
• Previous experience working successfully in a remote or geographically distributed team.

Preferred Skills & Experience

• Hands-on experience with J2EE/JVM-based web applications, including JVM tuning and troubleshooting.
• Experience designing and deploying automated monitoring and alerting for cloud-native services.
• Familiarity with CI/CD pipelines and build tools such as Jenkins, Bamboo, TeamCity, Maven, Ant, and scripting with Groovy.
• Solid understanding of 12-Factor App methodology and microservices architecture.
• Exposure to emerging platforms such as Cloud Foundry, OpenShift, and Serverless technologies.

Why Join Us

This is a high-impact opportunity to work on cutting-edge DevOps practices in a global SaaS environment. You will directly contribute to the stability, scalability, and evolution of Thales’ cloud-based licensing solutions. If you're passionate about automation, cloud innovation, and operational excellence—we want to hear from you.