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Capita

Digital Learning Support Assistant

Capita is hiring a Digital Learning Support Assistant. It pays £21k a year and Level rates it ; you can apply on Capita.

Level's read on this job

  • Little AI ●○○○ is how Level rates this role: aI is not part of the work.
  • Capita has 124 other open roles on Level.
  • Posted in the last few days.

AI in this role

Help get better trained personnel to the front line faster.
Sometimes a little extra support can make all the difference to someone’s learning journey. In this role, you’ll work alongside instructors to help learners build their confidence, overcome barriers and get the most from their training. Whether you’re helping someone navigate digital learning tools, develop their English and maths skills or providing individual support, you’ll help learners feel confident and capable.

Job title:

Digital Learning Support Assistant

Job Description:

🕒 Part-time role – 30 hours a week Monday to Thursday
📍 Portsmouth

🔐 Due to the nature of this role, you must be eligible for UK Security Clearance at SC level.

 

What you’ll be doing

  • Provide one-to-one and small-group coaching and practical support to help learners build their digital skills and confidence.
  • Help learners use the digital systems and platforms they need to access and complete their learning.
  • Support initial assessments and help identify individual learning needs, contributing to personalised learning plans.
  • Provide appropriate support for learners with Specific Learning Differences (SpLD) and neurodiverse needs, helping them access learning effectively.
  • Support learners studying Functional Skills English and maths, using coaching techniques to build confidence and encourage progress.
  • Set up learner accounts and provide ongoing support with accessing online learning resources and digital tools.
  • Maintain accurate learner records and provide administrative support, including exam activities, reporting and invigilation.
  • Work closely with instructors and the wider learning team to create an inclusive, supportive and positive learning environment, while maintaining safeguarding and learner welfare standards.

 

What we’re looking for:

Essential:

  • Good digital skills, including experience using Microsoft 365.
  • Confident learning and using new digital systems.
  • Experience supporting or coaching people to develop new skills.
  • An understanding of Functional Skills English and maths.

 

Desirable:

  • Experience within the military would be an advantage
  • Level 3 or higher qualification in education and training
  • Coaching and/or mentoring qualification

 

About Selborne

Selborne is a bold, £1 billion, 12-year transformation of Royal Navy training, led by Capita and a powerhouse consortium known as Team Fisher — including Raytheon UK, Fujitsu, and the University of Lincoln. Together, we're modernising military education with cutting-edge tech like simulators and data analytics, all under a collaborative "one team" approach with the Royal Navy. It’s a shared mission to deliver smarter, more effective training for sailors and marines across the naval enterprise. To learn more please visit: Royal Navy education & training Selborne | Careers at Capita

 

What’s in it for you?

  • Salary of £21,410 (based on FTE 100% of £26,762)
  • Enjoy flexible benefits including extra leave purchase, paid volunteering days, enhanced family leave, lifestyle discounts, and access to inclusive employee networks — all designed to support your wellbeing and personal growth.
  • Onsite, secure parking
  • Catering facilities, Gym and shops onsite
  • Rewarding role making a real difference to those joining and progressing within the Royal Navy
  • Further qualifications can be gained

 

Unlock Your Potential with Capita

At Capita, your career can take you wherever your ambition leads. You'll become part of a diverse network of talented, forward-thinking professionals working across a wide range of disciplines and sectors. We’re committed to your growth — offering exciting opportunities to expand your skills, explore new paths, and advance your career. Join us and discover a career with purpose. #CareersWithPurpose

🤝 Customer first, always​🧑‍💻 Fearless innovation​✅ Achieve together​💙 Everyone is valued

 

What we hope you’ll do next:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.

 

Equal Opportunities

Capita is committed to an inclusive, barrier-free recruitment process. We’re a Disability Confident employer and welcome applications from everyone. If you need adjustments during the recruitment process, please contact us at reasonableadjustments@capita.com or call 07784 237318.
For more on equal opportunities and available adjustments, visit the Capita Careers website.

For general queries, email CPScareers@capita.com.

Location:

Portsmouth

,

United Kingdom

Time Type:

Part time

Contract Type:

Permanent

How we rate this

Digital Learning Support Assistant at Capita rates 37 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

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