Director - Delivery Data & AI
Thoughtworks is hiring a Director - Delivery Data & AI in Bengaluru, India. Level rates it ; you can apply on Thoughtworks.
Level's read on this job
- Works on AI ●●●○ is how Level rates this role: the daily work is on AI products, without building the model.
- Tools and skills the posting cites include AI agents, AI safety and delivery management.
- Level classifies it as a lead role.
- Level lists 43 other open roles at Thoughtworks.
- The role was posted in the last few days.
AI in this role
Direct end-to-end software delivery portfolios with a strong focus on AI-DLC and agentic workflows.
As an SL India Delivery Center (IDC) Delivery Director, you can wear many hats. Depending on the engagement context, you could be playing the role of a strategic consulting advisor to senior executive leaders, co-solutioning high-risk programs alongside regional leaders, or driving end-to-end execution for complex, distributed software delivery portfolios across global regions.
As a core management leader within SPARK’s S&D India organization, you will provide strategic and tactical leadership across India-distributed SL PDU engagements. By establishing trusted advisor status through high-impact stakeholder interactions and fostering high-performing delivery teams, you will continuously ensure flawless execution and deliver undeniable value to our clients, directly contributing to the growth and scale of the expanding SL GDC footprint.
Job responsibilities
- You will oversee end-to-end delivery execution for all Service Line (SL) engagements operating out of the India Delivery Center (IDC) across global SL regions.
- You will partner closely with regional SL Leaders to co-solution and drive execution for all India-distributed SL PDU engagements.
- You will champion modern delivery methodologies, including the AI Software Delivery Lifecycle (AI-DLC) and agentic workflows, embedded deeply into the end-to-end program lifecycle.
- You will navigate complex, high-velocity, and high-risk commercial delivery structures, such as fixed-fee, outcome-based, and gain-share models.
- You will align closely with Go-To-Market (GTM) and sales organizations to ensure proposed solutions, team compositions, and commercial models mitigate execution risks prior to delivery.
- You will act as a trusted executive-level advisor to internal and external stakeholders, providing strategic consulting, problem-solving, and alignment across matrixed organizational structures.
- You will directly lead, mentor, and empower delivery leaders and senior technical talent, cultivating an inclusive, high-performance delivery culture within your portfolio.
- You will maintain full end-to-end operational accountability for portfolio health, governance, execution quality, and risk management.
Job qualifications
Technical Skills
- You have 20+ years of industry experience, with a proven track record of managing expansive portfolio deliveries spanning diverse geographies, industry verticals, and technology stacks.
- You have deep expertise in managing high-risk programs structured under fixed-fee, outcome-based, or gain-share commercial models.
- You have extensive experience in leading programs built around the AI Software Delivery Lifecycle (AI-DLC) and integrating agentic workflows across delivery pipelines.
- You possess a strong technical background essential for full end-to-end program accountability, technical solutioning, and risk mitigation.
- You have proven experience partnering with sales and GTM teams on pre-sales solutioning, staffing design, and risk alignment.
Professional Skills
- You have top-tier management and consulting capabilities suited for executive-level engagement, strategic advisory, and complex problem-solving.
- You possess a demonstrated track record of leading delivery teams within matrixed structures and managing expectations across diverse cross-organizational executives.
- You have significant experience in people management, specifically in nurturing, developing, and inspiring senior technical and delivery management leaders.
- You thrive in ambiguous, high-velocity environments, with the ability to lead, organize, and deliver commitments on time and within budget.
- You demonstrate strong context-switching capabilities and empathy, using these skills to build solid working relationships and resolve issues thoughtfully.
Other things to know
Learning & Development
There is no one-size-fits-all career path at Thoughtworks: however you want to develop your career is entirely up to you. But we also balance autonomy with the strength of our cultivation culture. This means your career is supported by interactive tools, numerous development programs and teammates who want to help you grow. We see value in helping each other be our best and that extends to empowering our employees in their career journeys.
Responsible Use of AI in Recruitment
At Thoughtworks, we use AI tools to support our recruitment team with administrative tasks such as drafting communications, scheduling interviews and writing job descriptions.
Crucially, our AI tools do not screen, assess, rank or make hiring decisions. Every application is reviewed by our team and all selection decisions are made exclusively by our interviewers and hiring managers.
We are committed to fairness and responsible AI. We actively manage our AI systems by testing, monitoring for biased outcomes and implementing mitigation measures. We hold our third-party vendors to these same high standards through a rigorous governance process. For additional information, please see our full Thoughtworks AI Policy for Recruitment.
About Thoughtworks
Thoughtworks is a dynamic and inclusive community of bright and supportive colleagues who are revolutionizing tech. As a leading technology consultancy, we’re pushing boundaries through our purposeful and impactful work. For 30+ years, we’ve delivered extraordinary impact together with our clients by helping them solve complex business problems with technology as the differentiator. Bring your brilliant expertise and commitment for continuous learning to Thoughtworks. Together, let’s be extraordinary.
#LI-Hybrid
How we rate this
Director - Delivery Data & AI at Thoughtworks rates 60 out of 100 for how much of the daily work is AI. That makes it Works on AI (AI Level 3 of 4). The level is about AI in the job, not seniority.
Works on AI. The daily work is on AI products, without building the model.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Questions you could be asked
- How do you decide when an AI agent can act on its own versus asking for approval first?
- How do you think about the risk of an AI system in this kind of role failing silently?
- Tell me about a project where delivery management was part of your work. What did you do?
- Tell me about a project where ai software delivery lifecycle was part of your work. What did you do?
- Tell me about a project where agile was part of your work. What did you do?
Adapt your resume
- List these exact terms on your resume: AI agents, AI Safety, Delivery Management, AI Software Delivery Lifecycle, and Agile. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
- Show where AI is part of your daily process, not a one-off project. This role expects it to be a running habit.
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