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Visa

Director, Digital Solutions

Visa is hiring a Director, Digital Solutions. Level rates it ; you can apply on Visa.

Level's read on this job

  • On Level's scale, this role is Uses AI ●●○○: an ordinary role that requires AI tools.
  • Tools and skills the posting cites include ChatGPT, Copilot and Microsoft Copilot.
  • Level classifies it as a lead role.
  • Level lists 878 other open roles at Visa.

AI in this role

Lead digital solutions strategy and execution for Visa in the Philippines while utilizing generative AI tools for everyday work.

ChatGPTCopilotMicrosoft Copilot
product-managementdigital-paymentsstrategygenerative-ai

About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

Job Summary:
Directors in Product Development/Management at Visa are responsible for leading the development, commercialization, and optimization of technology products within the payments ecosystem. This role requires deep expertise in product strategy, design, and execution, with a focus on delivering innovative solutions that address customer needs and drive business growth. Directors operate in complex, matrixed environments, collaborating across functions to define product goals, manage lifecycles, and ensure successful launches and ongoing enhancements.

The position demands strong analytical and problem-solving skills, the ability to navigate ambiguity, and a proven track record of recruiting, growing, and retaining technical talent. Directors are expected to drive consensus in cross-functional teams, forecast business trends, and translate insights into agile technology solutions. Exceptional communication and leadership skills are essential for influencing stakeholders and building credibility across regional and functional lines.

All roles require digital fluency, including the ability to work with emerging technologies such as Generative AI tools (e.g. ChatGPT, Microsoft Copilot) to support everyday work.

Key Responsibilities:

  • Define and execute the Philippines Digital Solutions strategy across key growth areas including digital credentials, tokenization, wallets, authentication, digital acceptance, and emerging digital payment solutions.
  • Identify market opportunities and develop product strategies, business cases, commercialization plans, and go-to-market initiatives that drive revenue growth and client adoption.
  • Lead end-to-end execution from strategy development and client engagement through implementation, launch, adoption, and performance optimization.
  • Partner with issuers, acquirers, fintechs, merchants, wallets, payment facilitators, and ecosystem partners to accelerate deployment and scale of digital payment solutions.
  • Serve as the subject matter expert for Visa's digital product suite, providing strategic advisory and implementation guidance to clients and internal stakeholders.
  • Lead market implementation and compliance of Visa mandates, operating regulations, rules changes, security standards, and digital payment requirements, partnering closely with clients to ensure timely readiness and execution.
  • Collaborate closely with Sales, Client Services, Technology, Risk, Legal, Marketing, Finance, and Regional Product teams to deliver strategic initiatives and resolve complex implementation challenges.

Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.

Qualifications

Basic Qualifications:

  • 10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/MBA/JD/MD) or at least 3 years of work experience with a PhD.
  • Experience in creating vision statements and setting product goals.
  • Experience in defining product strategy.
  • Experience in product design.
  • Experience in customer discovery and the design of new products based on that discovery.
  • Experience in product execution.
  • Experience in defining and leading plans to achieve product goals.
  • Experience working in Agile frameworks and matrixed organizations.
  • Experience in process or core banking best practices.
  • Experience recruiting, growing, retaining, and leading technical talent.
  • Experience collaborating in global, cross-functional teams.
  • Strong commercial acumen and ability to forecast business trends.


Preferred Qualifications:

  • 12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD.
  • Senior product management experience in Digital, Payments, and Financial Services.
  • Proven track record of launching and managing digital products for issuers.
  • Deep background in issuing institutions and managing large card portfolios.
  • Experience in developing or launching new solutions and managing engagement, UX, and UI transformation.
  • Experience leading difficult deal negotiations and managing third-party vendors.
  • Ability to structure and manage complex cross-enterprise projects and processes.
  • Superior analytical and problem-solving skills with demonstrated intellectual rigor.
  • Experience managing diverse teams with positive records.

Visa is an EEO Employer

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

How we rate this

Director, Digital Solutions at Visa rates 45 out of 100 for how much of the daily work is AI. That makes it Uses AI (AI Level 2 of 4). The level is about AI in the job, not seniority.

Classification

Uses AI. An ordinary role that requires AI tools.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Product ManagementDigital PaymentsStrategyGenerative AIChatGPTCopilotMicrosoft Copilot

Questions you could be asked

  1. Tell me about a project where product management was part of your work. What did you do?
  2. Tell me about a project where digital payments was part of your work. What did you do?
  3. Tell me about a project where strategy was part of your work. What did you do?
  4. Tell me about a project where generative ai was part of your work. What did you do?
  5. Walk me through how you've used ChatGPT in your day-to-day work.

Adapt your resume

  • List these exact terms on your resume: Product Management, Digital Payments, Strategy, Generative AI, and ChatGPT. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
  • Put the AI tool in a bullet point about what you did, not just in a skills list. This role treats it as a required part of the job.

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