Director, Project Management - Debit Products

Capital One, a Fortune 500 company and one of the nation’s top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. Our mission is to create one of the nation’s great banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great company – and a great place to work.

We are seeking an accomplished Program Leader to champion cross-functional alignment, drive the Product Development Life Cycle (PDLC), and act as a trusted strategic advisor to executive leadership. In this role, you will align execution with overarching enterprise priorities, navigate complex cross-system dependencies, enforce rigorous quality gates, and proactively mitigate risks to deliver predictable, high-impact outcomes across our product portfolio.

Responsibilities include:

• Drive Cross-Functional Alignment & PDLC: Guide the Product Development Life Cycle (PDLC) to completion, lead the Director Program Review tier, and resolve critical blockers across key strategic initiatives.
• Enforce Governance Standards: Ensure strict adherence to PDLC governance standards, Program Health Reporting Standards, and decision protocols.
• Coordinate Planning Inputs: Partner closely with product leads to gather and align Program Increment (PI) planning inputs from PULSE, internal partners, and external vendors for horizontal programs.
• Synthesize Metrics & Handle Escalations: Summarize program health, strategic risks, and delivery metrics into actionable updates for the Senior Leadership Team (SLT), while serving as the primary escalation point for critical risks and scope trade-offs.
• Formulate Risk Mitigation: Collaborate with PULSE product area leads to develop robust risk-mitigation strategies, contingency plans, and trade-off evaluations that balance speed with risk tolerance.
• Optimize Resources: Effectively allocate and manage workloads to maximize operational performance and resource efficiency.
• Mentor and Develop Talent: Coach and develop program managers across job levels to elevate team capabilities, execution standards, and career growth.

The person will:

• Exhibit outstanding influencing skills to drive prioritization of controls and investments across the TP Leadership Team.
• Demonstrate a proven track record of managing work in dynamic, complex environments, specifically regarding risk management and process documentation.
• Display a passion for coaching a team of associates to become subject matter experts aligned with specific technical towers and adopting best in class Capital One risk management practices.
• Have excellent communication skills essential for acting as the primary POC for audits and representing the organization in high-level forums with GPN and Enterprise partners.

Basic Qualifications:
- Bachelor’s Degree or Military experience
- At least 7 Years of Project Management experience
- At least 3 Years of People Management experience

- At least 7 years of experience delivering large scale transformational people initiatives while supporting organizational change

Preferred Qualifications:
- Masters / MBA degree
- At least 9 years of Project Management experience
- At least 5 years of People Management experience
- PMP, Lean, Agile or Six Sigma certification

- At least 10 years of experience delivering large scale transformational people initiatives while supporting organizational change

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).