Director, Specialist Sales (Loyalty)

Mastercard is hiring a Director, Specialist Sales (Loyalty) in Tokyo, Japan. Level rates it ; you can apply on Mastercard.

Level's read on this job

Little AI ●○○○ is how Level rates this sales role: aI is not part of the work.
Tools and skills the posting cites include Dynamic Yield, sales and loyalty platforms.
Level classifies it as a lead role.
Level lists 1,100+ other open roles at Mastercard.
The role was posted in the last few days.

AI in this role

Drive sales of Mastercard's customer engagement, loyalty, and personalization platforms in Japan.

dynamic-yield

salesloyalty-platformspersonalizationb2b-salesaccount-management

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, Specialist Sales (Loyalty)

Overview:
A self-motivated and experienced salesperson to drive the sales of Mastercard's customer engagement and loyalty platforms and services in Japan. This includes our global rewards and offers platforms, redemption services, personalisation engine (called Dynamic Yield) and travel and everyday benefits for cardholders such as insurance and airport lounges. You will be part of the sales specialist unit in Asia Pacific, reporting to the Vice President of Sales, delivering customer centric solutions focused around developing winning customer value propositions, usage and retention programs for our client brands.

Role:
You will be pitching to both financial institutions and large retail and commerce merchants in Japan and opportunistically in South Korea looking to drive long term platform and service sales using our leading global technology and consulting expertise, creating loyalty and personalisation solutions which drive improvements in customer lifetime value.

All About You:
- Proven ability to drive platform sales with a marketing flair to sell customer solutions rather than technology.
- You are likely to come from a sales and marketing background where you can understand the client's pain point, create a solution working with our Solution Engineers and then pitch with a clear story in mind.
- You will be responsible for the end to end sales process from pitch to commercials, negotiation and contracting.
- Highly regarded is experience in loyalty and/or personalisation (either agency or client side)
- Ability to collaborate with internal and external stakeholders but also not afraid to generate your own leads. A candidate with a good sales process discipline will be highly regarded.
- Fluent in Japanese and English (Korean would be a big bonus but not a requirement).

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

How we rate this

Director, Specialist Sales (Loyalty) at Mastercard rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Director, Specialist Sales (Loyalty) is an open job at Mastercard.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in Tokyo, Japan.
The job was posted on October 23, 2026.
Seniority: lead.
Applications are handled by Mastercard. Apply on Mastercard

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

SalesLoyalty PlatformsPersonalizationB2b SalesAccount ManagementDynamic Yield

Also common in sales jobs at this level

AI agents AWS Generative AI Machine learning Azure Google Cloud

Pay

Typical sales job: $140k

This posting doesn't list pay. Use the typical sales figure when pay comes up. See sales jobs

Questions you could be asked

Tell me about a project where sales was part of your work. What did you do?
Tell me about a project where loyalty platforms was part of your work. What did you do?
Tell me about a project where personalization was part of your work. What did you do?
Tell me about a project where b2b sales was part of your work. What did you do?
Tell me about a project where account management was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Sales, Loyalty Platforms, Personalization, B2b Sales, and Account Management. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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