Lyra HealthEAP Clinician (Night Shift)
Lyra Health is hiring an EAP Clinician (Night Shift) for a remote role open to applicants in South Africa. Level rates it ; you can apply on Lyra Health.
Level's read on this job
- Little AI ●○○○ is how Level rates this role: aI is not part of the work.
- The posting lists this role as remote.
- Tools and skills the posting cites include counseling, clinical psychology and case management.
- Level lists 478 other open roles at Lyra Health.
- The role was posted in the last few days.
AI in this role
Provide night shift employee assistance counseling and clinical case management for Lyra Health.
Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.
About the Role
Lyra Health is looking for an EAP Clinician (Night Shift) 21h30pm to 6h30am.
Location: South Africa, Hybrid - The successful individual must be based within a 100km radius at either Johannesburg, Cape Town or Durban Lyra office.
Language Proficiency: The successful candidate needs to be able to provide counselling in English and an African language.
Hours: The successful candidate will work the night shift position from 21h30pm to 6h30am.
This is a 5 day shift role however, the specific working days are not fixed.
Weekend shift rotational roster: The successful candidate will be required to work rotating shifts, including weekends (21:30pm to 06:30am). No work on public holiday
WiFi: While working off-site/remotely, the successful candidate must have reliable internet connectivity (fibre, LTE or 5G) with a minimum speed of 50 Mbps and a minimum download speed of 25 Mbps. In the event of connectivity issues or loadshedding at home, staff will be required to work from the office.
Responsibilities
-
To provide the first point of contact for employees accessing Lyra Southern Africa
-
To provide all the services to which the caller is entitled in a professional and respectful manner and to standards agreed with the NSC Managers
-
To accurately capture all information on the database pertinent to the clinical management of the case
-
To adhere to all clinical protocols and procedures as laid out by Clinical Management
-
To adhere to the operational standards as set out by Operational Management
-
Minimum of a Master's Qualification as a Clinical/Counselling/Educational Psychologist and current registration as such with the HPCSA.
-
Minimum of an Honour’s Qualification as a Clinical Social Worker and current registration as such with the SACSSP.
-
Minimum of a B Psych Degree with registrations at the HPCSA as a registered counsellor.
-
Candidates must be able to undertake therapy in a minimum of two languages i.e. English and African language
-
Knowledge about and skilled in providing Solution Focused Therapy to clients
-
Computer literacy & ability to type fast
-
Ability to effectively merge Clinical and EHWP focus
-
Client service orientation
-
Articulate
-
Good telephone manner and ability to provide telephonic therapy
-
Risk Assessment
-
Good time management ability
-
Ability to work within a team
-
Ability to work well under pressure
-
Ability to function within a structured call centre environment
-
Business and commercial awareness
-
Provide counselling within a short-term framework
Qualifications
Minimum level of experience required (including any industry-specific experience)
Minimum Skillset Required
By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR. Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com. For more information about how we use and retain your information, please see our Workforce Privacy Notice."
How we rate this
EAP Clinician (Night Shift) at Lyra Health rates 10 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Questions you could be asked
- Tell me about a project where counseling was part of your work. What did you do?
- Tell me about a project where clinical psychology was part of your work. What did you do?
- Tell me about a project where case management was part of your work. What did you do?
- Tell me about a project where crisis intervention was part of your work. What did you do?
Adapt your resume
- List these exact terms on your resume: Counseling, Clinical Psychology, Case Management, and Crisis Intervention. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
Get your CV reviewed before you apply
Send your CV and the role you want next. Your review arrives by email within 3 days.
Get new remote AI jobs by email
One email a week, each job rated for how much AI is in the work. No recruiter spam, unsubscribe in one click.
Free.
Similar roles
Other roles that involve little AI, at other companies.
What kind of AI work fits you?
Answer 12 practical questions in about three minutes. Get a simple profile, the work it points to, and live roles to explore next.
Find my next step