Enterprise Account Manager, EU

Uncountable is hiring an Enterprise Account Manager, EU for a remote role open to applicants in United Kingdom. It pays £90k-£120k a year and Level rates it ; you can apply on Uncountable.

Level's read on this job

On Level's scale, this sales role is Little AI ●○○○: aI is not part of the work.
This is listed as a remote role.
Level classes it as a mid-level role.
Uncountable has 31 other open roles on Level.
Posted in the last few days.

AI in this role

Description

Uncountable is looking for an exceptional account management to join our growing team as an Enterprise Account Manager. This role is ideal for someone who has excelled at managing individual accounts and is ready to own the strategy, and outcomes for our larger customers.

You'll oversee a portfolio of top-tier accounts, and set the standards that shape how Uncountable builds long-term customer partnerships. This is a high-visibility role that requires equal parts relationship-builder and strategic operator.

Experience in account management or customer success functions for analytics products or enterprise software platforms into large organizations is a major plus.

Key responsibilities

Act as executive sponsor for Uncountable's most strategic accounts, owning the relationship at the highest level.
Own GRR, NRR, and account health across your book of business.
Own high-level escalations, ensuring rapid, effective resolution and long-term account health.
Define long-term account approach for renewals, expansion, and complex commercial discussions.
Aggregate insights across the customer portfolio to influence product direction and roadmap priorities.
Ensure tight alignment across Account Management, Scientific Implementation, Support, and ML teams on customer outcomes.
Model exceptional ownership and reinforce the cultural norms that define Uncountable's approach to customers.
Drive the pace, priorities, and strategic direction of the AM function as it scales.

Requirements

3–6+ years of experience in account management, customer success, or a related field.
Deep experience leading strategic enterprise accounts and building executive-level partnerships.
Proven track record designing account strategy, negotiation approach, and long-term expansion plans.
Comfort working with a technical product, technical buyers/users, and complex implementations.
Outstanding executive presence and communication skills.
Excellent analytical and problem-solving abilities.
A proactive, entrepreneurial mindset with strong ownership instincts.
Ability to travel 20–30%.
Experience working with complex, multi-divisional, multi-geographic customers.

Preferred Qualifications

Passion for science, chemistry, or artificial intelligence.
An aptitude for statistics, mathematics.
Experience scaling an account management or customer success team at a growth-stage company.

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How we rate this

Enterprise Account Manager, EU at Uncountable rates 25 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.