Enterprise Act Engineer II - AMZ10038215

Amazon is hiring an Enterprise Act Engineer II - AMZ10038215 in Portland, United States. It pays $131k-$178k a year and Level rates it ; you can apply on Amazon.

Level's read on this job

On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
The posting mentions Linux, Windows and cloud computing among its tools and skills.
Level classes it as a mid-level role.
Amazon has 21,000+ other open roles on Level.

AI in this role

Support and manage enterprise accounts running mission-critical cloud applications and systems at AWS.

linuxwindows

cloud-computingsystem-administrationtroubleshootingdistributed-applicationscustomer-support

MULTIPLE POSITIONS AVAILABLE

Employer: AMAZON WEB SERVICES, INC.
Offered Position: Enterprise Act Engineer II
Job Location: Portland, Oregon
Job Number: AMZ10038215

Position Responsibilities:

Design, develop and support global and enterprise companies running cloud-based mission-critical applications, systems, services and features. Work directly with engineering teams and leading technologists. Utilize transformational technologies to ensure flawless customer experience. Manage Enterprise accounts, oversee support cases, and assist customers regarding strategy, project planning, launch, and ongoing operations. Complete analysis and present periodic reviews of operational performance to customer. Provide detailed reviews of service disruptions, metrics, and detailed prelaunch planning. Recommend new offerings for company architecture and provide proactive advice through all phases of the implementation life cycle. Advocate for customer requirements. Participate in customer requested meetings. Utilize all key customer resolution tools across all service groups to facilitate rapid resolution of concerns.

Position Requirements:

Bachelor’s degree or foreign equivalent degree in Computer Science, Engineering, Mathematics, or a related field and one year of experience in the job offered or as a Support Engineer, Systems Engineer, or a related occupation. Must have one year of experience in the following skill(s): (1) designing, developing, implementing, troubleshooting, and managing large-scale, distributed applications; (2) performing system administration in a Linux or Windows environment; and (3) conducting computer networking, scripting, and automation. Up to 25% domestic travel may be required.

Amazon.com is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.

40 hours / week, 8:00am-5:00pm, Salary Range $131,300/year to $177,600/year.

Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, visit:
https://www.aboutamazon.com/workplace/employee-benefits.#0000

Basic qualifications

Position Requirements:

Bachelor’s degree or foreign equivalent degree in Computer Science, Engineering, Mathematics, or a related field and one year of experience in the job offered or as a Support Engineer, Systems Engineer, or a related occupation. Must have one year of experience in the following skill(s): (1) designing, developing, implementing, troubleshooting, and managing large-scale, distributed applications; (2) performing system administration in a Linux or Windows environment; and (3) conducting computer networking, scripting, and automation. Up to 25% domestic travel may be required.#0000

Preferred qualifications

Please see job description and the position requirements above.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Enterprise Act Engineer II - AMZ10038215 at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Enterprise Act Engineer II - AMZ10038215 is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The listed salary is $131k-$178k a year.
The role is based in US, OR, Portland.
The job was posted on October 13, 2026.
Seniority: mid.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Cloud ComputingSystem AdministrationTroubleshootingDistributed ApplicationsCustomer SupportLinuxWindows

Questions you could be asked

Tell me about a project where cloud computing was part of your work. What did you do?
Tell me about a project where system administration was part of your work. What did you do?
Tell me about a project where troubleshooting was part of your work. What did you do?
Tell me about a project where distributed applications was part of your work. What did you do?
Tell me about a project where customer support was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Cloud Computing, System Administration, Troubleshooting, Distributed Applications, and Customer Support. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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