Level

PwC

ETIC, Microsoft Dynamics CRM Developer - Associate

AI in this role

Line of Service

Advisory

Industry/Sector

Technology

Specialism

Advisory - Other

Management Level

Administrative

Job Description & Summary

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.

Those in Microsoft Dynamics CRM at PwC will specialise in analysing client requirements, implementing CRM software solutions, and providing training and support for seamless integration and utilisation of Microsoft CRM applications. Working in this area, you will enable clients to optimise operational efficiency and achieve their strategic objectives.

Building relationships with new and existing clients
Documenting, proposing and discussing solution options as a part of the programme team (high level design / low level design)
Configuring and developing Microsoft Dynamics 365 Customer Engagement solutions to fit project requirements.
Engaging with team members to contribute towards successful project outcomes.
Working closely with technical development capability, including near shore and off shore teams.
Working with third party providers to translate requirements and design to ensure solution build is in line with expectations
Providing functional consultant delivery support across all phases of the programme including testing, business change, data migration and cutover.
Understanding business requirements and scope changes and highlight any impact on delivery teams or technical solution.
Providing SME input across a variety of programme workstreams, including testing, training, data, reporting, and business change.
Coach, mentor and develop more junior project team members


PwC Consulting Associate Grade Expectations:

Project Management
-Escalate issues & risks impacting task delivery
-Utilise appropriate PM tools (ADO, Spreadsheets)

Delivery Management
-Liaise with team members on other delivery workstreams
-Responsible for delivery of assigned tasks

Sales Support
-Responsible for assigned sales pursuit deliverables
-Able to deliver sales demos
 

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Active Listening, Business Process Analysis, Communication, CRM Analytics, CRM Implementations, CRM Project Management, Customer Journey Analysis, Data Management, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, Microsoft Dynamics 365, Microsoft Dynamics CRM, Microsoft Dynamics Customer Relationship Management (CRM) Architecture, Microsoft Dynamics Customer Relationship Management (CRM) Configuration, Microsoft Dynamics Customer Relationship Management (CRM) Integration, Microsoft Power Apps, Operational Efficiency, Optimism, Teamwork, User Training, Well Being

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date

How we score this

ETIC, Microsoft Dynamics CRM Developer - Associate at PwC scores 34 out of 100 on AI centrality, which makes it AI Level 1 of 4 (Little AI) on this board. The level measures how much of the work is AI, not seniority.

Classification

AI Level 1. The work itself involves no AI, or AI only appears as scenery, such as a company tagline.

  1. AI Level 480 to 100
  2. AI Level 360 to 79
  3. AI Level 240 to 59
  4. AI Level 10 to 39

Bands come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.

Get new AI jobs by email

One email a week with the new AI jobs, each rated AI Level 1 to 4 for how much AI is in the work. No recruiter spam, unsubscribe in one click.

Free. One email a week. Unsubscribe in one click.

Similar roles

Software Engineering roles rated AI Level 1 at other companies.

What kind of AI work fits you?

Answer 12 practical questions in about three minutes. Get a simple profile, the work it points to, and live roles to explore next.

Find my next step

More jobs at PwC

Related searches

Same AI level

Apply on PwC