ETIC, Microsoft Dynamics CRM Senior Associate

PwC is hiring an ETIC, Microsoft Dynamics CRM Senior Associate in Cairo, Egypt. Level rates it ; you can apply on PwC.

Level's read on this job

Little AI ●○○○ is how Level rates this role: aI is not part of the work.
PwC mentions visa sponsorship in this posting.
Tools and skills the posting cites include Microsoft Dynamics, consulting and crm.
Level classifies it as a senior role.
Level lists 3,700+ other open roles at PwC.

AI in this role

Provide consulting services, implementation, and support for Microsoft Dynamics CRM solutions to optimize client operational efficiency.

Microsoft Dynamics

consultingcrmbusiness-analysisclient-management

Line of Service

Advisory

Industry/Sector

Technology

Specialism

Advisory - Other

Management Level

Senior Associate

Job Description & Summary

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.

As a Microsoft Dynamics generalist at PwC, you will possess a broad range of consulting skills and experience across various Microsoft applications. Working in this area, you will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Microsoft applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives.

Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

Craft and convey clear, impactful and engaging messages that tell a holistic story.
Apply systems thinking to identify underlying problems and/or opportunities.
Validate outcomes with clients, share alternative perspectives, and act on client feedback.
Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations.
Deepen and evolve your expertise with a focus on staying relevant.
Initiate open and honest coaching conversations at all levels.
Make difficult decisions and take action to resolve issues hindering team effectiveness.
Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Application Software, Business Model Development, Business Process Modeling, Business Systems, Coaching and Feedback, Communication, Creativity, Developing Training Materials, Embracing Change, Emerging Technologies, Emotional Regulation, Empathy, Enterprise Integration, Enterprise Software, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Influence, Innovative Design, Intellectual Curiosity {+ 23 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date

December 3, 2026

How we rate this

ETIC, Microsoft Dynamics CRM Senior Associate at PwC rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

ETIC, Microsoft Dynamics CRM Senior Associate is an open job at PwC.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in Cairo - ETIC.
The job was posted on April 16, 2026.
Seniority: senior.
Applications are handled by PwC. Apply on PwC

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

ConsultingCRMBusiness AnalysisClient ManagementMicrosoft Dynamics

Questions you could be asked

Tell me about a project where consulting was part of your work. What did you do?
Tell me about a project where crm was part of your work. What did you do?
Tell me about a project where business analysis was part of your work. What did you do?
Tell me about a project where client management was part of your work. What did you do?
Walk me through how you've used Microsoft Dynamics in your day-to-day work.

Adapt your resume

List these exact terms on your resume: Consulting, CRM, Business Analysis, Client Management, and Microsoft Dynamics. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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