Level

PwC

ETIC, Technology and Resilience - Manager

AI in this role

Line of Service

Advisory

Industry/Sector

Technology

Specialism

Advisory - Other

Management Level

Manager

Job Description & Summary

About the Role  

Our Technology Risk and Resilience team helps firms navigate a fast-moving regulatory landscape while managing robust, future-proof technology estates. From shaping digital resilience frameworks under the Digital Operational Resilience Act (DORA) to helping firms enhance their technology risk maturity, we combine deep sector insight with leading technology to solve problems alongside our clients.  

  

What You’ll Be Doing 

  • Managing the progress and planning of engagements from contracting to conclusion. 

  • Leading technology risk and resilience assessments, including control walkthroughs, gap analysis, and remediation planning aligned to frameworks such as COBIT, ITIL, NIST CSF, ISO 27001/22301. 

  • Driving large-scale transformation programs, including Target Operating Model (TOM) design and implementation, ensuring resilience objectives are embedded in technology change and operations. 

  • Facilitating workshops with senior stakeholders to assess resilience maturity and define improvement plans. 

  • Supporting assessments of client operations to identify improvement opportunities and implement new ways of working. 

  • Writing reports for clients, regulators, and other internal and external stakeholders. 

  • Leading engagements in the context of risk advisory and assurance, ensuring alignment with regulatory requirements and resilience objectives. 

  • Using platforms like ServiceNow for resilience-related analysis and reporting. 

  • Acting as a key link to the wider ETIC ecosystem, leveraging centrally developed AI tools and assets to enhance risk monitoring, resilience testing, and regulatory compliance.  

  • Advising on cloud adoption and DevOps practices from a risk and resilience perspective, ensuring secure, compliant, and recoverable environments. 

  • Supporting business development activities such as preparing responses to tenders, creating proposal documents, and contributing to market-facing thought leadership. 

  • Conducting market research to support the development of new client relationships and opportunities. 

  • Coaching junior members of the team, providing support, training, and feedback. 

  • Leading and supporting activities that contribute to the engagement of the broader team beyond specific client engagements.  

  

What We’re Looking For 

  • Demonstrable track record in technology risk, digital resilience, IT audit, or cyber-resilience (in-house or consulting). 

  • Deep understanding of UK/EU regulatory drivers (e.g., FCA/PRA Operational Resilience Policy, DORA, SYSC 8, PS 21/3, CP4/24) and relevant industry frameworks (COBIT, ITIL, ISO 27001/22301, NIST CSF). 

  • Hands-on experience leading multi-workstream projects, producing C-suite deliverables, and managing budgets. 

  • Strong analytical skills with the ability to translate complex technical issues into clear, business-focused recommendations. 

  • Excellent written and verbal communication skills; comfortable presenting to ExCo / Audit & Risk Committee level. 

  • Experience in Tech Ops and Tech Change, including transformation from design through delivery and TOM implementation. 

  • Familiarity with ServiceNow for resilience-related analysis and automation. 

  • Full understanding of technology risk models and resilience frameworks. 

  • Demonstrable experience of using AI in current role for risk and resilience use cases. 

  • Professional certifications: CRISC, CISA, CISM, CISSP, CBCI, ISO 22301 Lead Implementer/Auditor, PRINCE2/AgilePM. 

  • Experience with cloud-service-provider assurance (AWS Well-Architected reviews, Azure CAF, SOC 2) preferred. 

 

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

AWS Devops, DevOps, Microsoft Azure

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Amazon Web Services (AWS), Analytical Thinking, Architecture Frameworks, Business Process Modeling, Cloud Infrastructure, Cloud Infrastructure Architecture Design, Cloud Virtualization, Coaching and Feedback, Communication, Creativity, Embracing Change, Emotional Regulation, Empathy, Enterprise Architecture, Enterprise Integration, Firewall (Network Security), Google Cloud Platform (GCP), Inclusion, Intellectual Curiosity, IT Infrastructure, IT Operations, IT Service Management (ITIL) {+ 25 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date

How we score this

ETIC, Technology and Resilience - Manager at PwC scores 36 out of 100 on AI centrality, which makes it AI Level 1 of 4 (Little AI) on this board. The level measures how much of the work is AI, not seniority.

Classification

AI Level 1. The work itself involves no AI, or AI only appears as scenery, such as a company tagline.

  1. AI Level 480 to 100
  2. AI Level 360 to 79
  3. AI Level 240 to 59
  4. AI Level 10 to 39

Bands come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.

Get new AI jobs by email

One email a week with the new AI jobs, each rated AI Level 1 to 4 for how much AI is in the work. No recruiter spam, unsubscribe in one click.

Free. One email a week. Unsubscribe in one click.

Similar roles

Other roles rated AI Level 1 at other companies.

What kind of AI work fits you?

Answer 12 practical questions in about three minutes. Get a simple profile, the work it points to, and live roles to explore next.

Find my next step

More jobs at PwC

Related searches

Same AI level

Apply on PwC