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Roche

Field Service Engineer Internship for Electrical or Mechanical Engineering Students

Roche is hiring a Field Service Engineer Internship for Electrical or Mechanical Engineering Students. Level rates it ; you can apply on Roche.

Level's read on this job

  • Level rates this role Little AI ●○○○: aI is not part of the work.
  • The posting mentions Servicemax, Thingworx Platform and biomedical engineering among its tools and skills.
  • Level classes it as an internship.
  • Roche has 1,200+ other open roles on Level.

AI in this role

Complete a two-year technical service apprenticeship focusing on biomedical equipment maintenance, remote diagnostics, and engineering support.

ServicemaxThingworx Platform
biomedical-engineeringelectrical-engineeringmechanical-engineeringmaintenancetroubleshooting

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

Position: Technical Service Apprentice (Early in Career Program)

Location: Zagreb, Croatia

Duration: 2 Years (Structured Development Pathway)

Workload: Part-time (20 hours per week, flexible around university schedules)


About the Program:

Roche Adriatic has launched the Apprenticeship Program in Technical Service, a dedicated 2-year initiative designed to empower exceptional university students during their final years of study. This program bridges the gap between academic theory and real-world biomedical engineering, positioning you to become part of our permanent talent pool.


Your 2-Year Journey:

  • Year 1 (Foundations & Tooling): Deep dive into Roche standard onboarding (mQMS, SHE, biohazard safety). Get introduced to laboratory environments, shadow senior field service engineers across at least 5 full Preventive Maintenance Visits (PMV), and master logistics/spare parts management.
  • Year 2 (Advanced Specialization & Autonomy): Achieve official technical certification (e.g., cobas e411 system), log actions via ServiceMAX, utilize remote diagnostics via the ThingWorx Platform (RTP), and take complete charge of maintenance checks under expert mentorship.

Who You Are:

  • A student in their final years of study at a Croatian University (Faculty of Electrical Engineering and Computing - FER, Faculty of Mechanical Engineering and Naval Architecture - FSB, or similar technical/biomedical curriculum).
  • Eligible to work 20 hours per week via a valid Student Contract (Studentski Centar).
  • Highly curious, technically-minded, and fluent in both Croatian and English.

What We Offer:

  • Structured, paid student engagement that respects your exam periods.
  • Direct 1-on-1 mentorship and official global industry certifications.
  • Talent Capture Pipeline: An evaluation at the end of Year 2 for conversion into full-time employment or a long-term contract role upon graduation (subject to headcount availability).

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.


Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.

How we rate this

Field Service Engineer Internship for Electrical or Mechanical Engineering Students at Roche rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Biomedical EngineeringElectrical EngineeringMechanical EngineeringMaintenanceTroubleshootingServicemaxThingworx Platform

Questions you could be asked

  1. Tell me about a project where biomedical engineering was part of your work. What did you do?
  2. Tell me about a project where electrical engineering was part of your work. What did you do?
  3. Tell me about a project where mechanical engineering was part of your work. What did you do?
  4. Tell me about a project where maintenance was part of your work. What did you do?
  5. Tell me about a project where troubleshooting was part of your work. What did you do?

Adapt your resume

  • List these exact terms on your resume: Biomedical Engineering, Electrical Engineering, Mechanical Engineering, Maintenance, and Troubleshooting. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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