Gas Inspector - Milton Keynes and surrounding area

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What you’ll be doing:

In this multipurpose role, the postholder undertakes on-site inspections, investigations and competence assessments, provides expert technical guidance, audits technical outputs and supports technical policy development. Working from home on the technical support desk, the postholder provides technical information and gas safety advice to stakeholders and the public. This role also contributes to training and continuous improvement, helping to maintain and improve gas safety standards and promoting Gas Safe Register across the gas industry, associated trades and the public.

The postholder acts as a recognised subject matter expert, supporting registered businesses, operational colleagues and wider stakeholders to promote compliance, improve technical competence and maintain gas safety standards.

Respond efficiently to telephone, written and email enquiries from stakeholders and the general public relating to gas, associated building industries and the Nationally Accredited Certification Scheme for Individual Gas Fitting Operatives (ACS). Provide clear, accurate written and verbal advice to increase gas safety awareness and support compliance with relevant legislation.

Prepare inspection reports, complaint responses, witness statements, technical articles, products, training packages and supporting documents, ensuring technical accuracy, compliance and the consistent application of procedures.

Provide accurate technical support and advice to other Gas Safe Register departments to ensure compliance with relevant legislation and industry-related normative documents.

Provide written notifications and face-to-face briefings for colleagues and external bodies to ensure they understand relevant legislation, standards, policies and procedures.

Carry out and complete on-site inspection activities within the Register’s scope of responsibility. This may include large and small businesses and all inspection types, including domestic, non-domestic, catering, liquefied petroleum gas (LPG) and Managing Gas Safety Assessments (MGSA).

Deliver inspections primarily within an allocated geographical patch. The postholder may be required to provide inspection cover in any other geographical area, depending on business needs.

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Liaise with registered businesses to ensure identified defects and required remedial actions are understood, and that remedial work is completed to the required standard within agreed timescales.

Ensure all reports are technically accurate and are completed within Service Level Agreements and to the required standard.

Effectively support the application of proportionate sanctions in a timely manner in respect of registered businesses.

Proactively ensure personal safety and the safety of others by ensuring that the company’s Health and Safety Policy and risk assessments are adhered to.

Manage the expectations of consumers, registered businesses, engineers and other stakeholders through clear and timely communication.

Support the business through stakeholder activities as and when required.

Support other departments as and when required, including Technical.

Ensure all administration tasks are completed within prescribed timescales.

Comply with Capita company policies.

Attend legal proceedings as a representative of Gas Safe Register.

What we’re looking for:

(Essential)

• Appropriate Accredited Certification Scheme proof of competence (ACS assessments).

• Experienced of having worked on a variety of gas appliances and/or quality controlling of gas work.

• Understanding of Health & Safety, Building Regulations, other related codes and normative documents, including ability to risk assess environments.

• Relevant Auditor qualification (D32/A1) or equivalent would be a desirable addition.

• Regularly maintain technical knowledge and industry awareness through CPD.

• Appreciation of issues affecting gas, plumbing, electrical and H&V installation businesses.

• Ability to use tools and undertake any appropriate tests and checks during inspection.

Other key attributes

• Ability to gather data and research so that effective decision-making processes can be applied.
• Excellent understanding of health and safety, Building Regulations and other legislation.
• Strong prioritisation, coordination and time management skills, with the ability to work under significant pressure.
• Good knowledge and understanding of computer-based systems.
• Appreciation of issues affecting gas installation businesses.
• Subject matter expert with extensive gas industry experience and relevant qualifications.
• Understanding of the Capita / HSE contract relating to the Gas Registration Scheme.
• Understanding of key performance indicators and related field objectives.
• In-depth knowledge of gas industry sectors affected by the Registration Scheme.
• Understanding of enforcement bodies affected by the Registration Scheme.
• Understanding of the Capita group of companies, ethos and method of operation.
• Sound working knowledge of Capita supporting systems.
• Must hold a valid driving licence.
• CRB check will be carried out at regular intervals
• Drug and alcohol testing may be carried out at regular intervals in accordance with company policy.

Physical Requirements

The role requires:

• The use of a toolkit and the ability to climb ladders safely.
• The ability to walk, climb stairs, ladders, scaffolding and stand for extended periods of time.

The postholder must be able to carry out these activities safely, with reasonable adjustments considered where appropriate.

About Capita’s Gas Safe Register

This is an excellent opportunity to be part of a team that monitors and improves gas safety nationwide: Capita Business Services Ltd. (CBSL) is the provider of the registration service for gas installation businesses in Great Britain, Northern Ireland, Isle of Man, Jersey and Guernsey. The Gas Safe Register is a service concession granted to Capita by the Health & Safety Executive GB, HSE NI and HSWI Isle of Man.

What’s in it for you?

• £48,000 + Company car
• 23 days’ holiday (rising to 27) with the opportunity to buy extra leave.
• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice.
• Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more.
• Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology.
• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform.
• You’ll get the chance to follow your chosen career path anywhere in Capita. You’ll be joining a network of 55,000 experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do just that. Our purpose is to create a better outcome for you.

What we hope you’ll do next:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.

Equal Opportunities

At Capita, we’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer; we want to hear from you if you’d like to discuss any adjustments you might need during your recruitment process. Please email reasonableadjustments@capita.com or call 07784 237318 and we’ll get back to you to discuss.

For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website.

If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team - CPScareers@capita.com

As part of our commitment to building an inclusive and diverse workforce, we would particularly welcome applications from people who are from Black, Asian and other ethnic minority backgrounds.

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