Global IT Business Analysis Specialist

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

At CEVA Logistics, we Rise in Motion. Your career is always on the move, growing as fast and as far as your ambition takes you. Join a global team of nearly 200 nationalities, shaping the future of global trade, moving essential goods, forging new paths, and pushing boundaries to serve an ever-changing world. The pace is fast, the challenges are real, but the rewards are greater: growth, purpose, and the chance to make a meaningful impact. This is more than a job. It’s a journey on which you rise.

Role Purpose

The Global Delivery Analyst partners with business stakeholders to understand operational and system requirements, translate them into effective implementation solutions, and support the successful delivery of CEVA's products and services. The role contributes to solution configuration, business analysis, testing, training, and continuous improvement initiatives while promoting the adoption of CEVA standard solutions.

Key Responsibilities

• Collaborate with business stakeholders to gather, analyze, and document business and data requirements.
• Translate business needs into implementation approaches and functional documentation.
• Configure solutions for customers and CEVA business units in line with established standards.
• Promote the adoption and utilization of CEVA standard solutions and best practices.
• Work closely with Product Management and Engineering teams to assess business requirements, identify opportunities for reusability, and define enhancement needs.
• Analyze operational processes and identify opportunities to improve product effectiveness, system efficiency, and governance practices.
• Support product and business growth through ad hoc analysis and continuous improvement initiatives.
• Develop a thorough understanding of customer objectives and operational requirements.
• Perform testing activities to validate system functionality, including support for critical projects, applications, and business processes.
• Deliver documented and configured implementation solutions that align with business requirements and available product capabilities.
• Facilitate requirement clarification sessions and provide recommendations to Product Management and Engineering teams.
• Contribute to the continuous evaluation and application of best practices across the SCM, TMS, and FSS portfolio.
• Ensure quality, consistency, and reliability in production activities, project execution, and application delivery.
• Drive process optimization efforts by identifying and eliminating non-value-added activities within implementation processes.

Education & Qualifications

• Bachelor's degree in Computer Science or a related discipline, or equivalent professional experience.
• Fluency in English, both written and spoken.

Experience

• 3 to 5 years of experience within an IT environment.
• Minimum of 3 years of experience working with Systems Development Life Cycle (SDLC) methodologies.

Technical Knowledge & Skills

• Knowledge of business analysis and project delivery methodologies, including UML, use cases, data flow diagrams, functional specifications, and project management principles.
• Understanding of Supply Chain Management (SCM), Transportation Management (TM), Freight Management (FM), and Enterprise Application Integration (EAI) processes.
• Familiarity with software testing methodologies, regression testing, deployment processes, change management, and service management practices.
• Ability to assess risks and support quality control activities throughout the project lifecycle.

Communication & Collaboration

• Strong verbal and written communication skills.
• Ability to collaborate effectively within cross-functional and global teams.
• Capable of prioritizing tasks and managing multiple activities in a dynamic environment.
• Willingness to support and mentor less experienced team members when required.

CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background. We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment.

CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.

Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.

Information provided is true and accurate. False statements or information will result in the application voided.

Outstanding benefits for employee and family including multiple health plans(company contribution to health savings account), prescription, dental and vision coverage.
Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan.
Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan.
401(k) with company match.
Flexible Paid Time Off programs including company paid holidays.
Tuition reimbursement program.