Head of HR Shared Services & Payroll (FTC)

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

At CEVA Logistics, we Rise in Motion.  Your career is always on the move, growing as fast and as far as your ambition takes you. Join a global team of nearly 200 nationalities, shaping the future of global trade, moving essential goods, forging new paths, and pushing boundaries to serve an ever-changing world. The pace is fast, the challenges are real, but the rewards are greater: growth, purpose, and the chance to make a meaningful impact. This is more than a job. It’s a journey on which you rise. 

YOUR ROLE

We are looking for an experienced and commercially minded Head of HR Shared Services & Payroll to lead our functions on an interim basis for an initial 9 month period.

This is an exciting opportunity to play a key role within our HR function, leading our HR Shared Services and Payroll teams to deliver an accurate, compliant and customer-focused service across our business.

With a strong focus on payroll accuracy, compliance and operational excellence, you’ll bring the expertise and leadership needed to maintain effective service delivery, strengthen governance and identify opportunities to improve our processes. You will provide operational oversight across HR Shared Services and Payroll, ensuring processes are robust, service standards are maintained and colleagues receive a consistent, high-quality experience.

WHAT ARE YOU GOING TO DO?

• Provide leadership and operational oversight across both functions, ensuring effective, consistent and customer-focused service delivery.
• Ensure payroll activities are delivered accurately and on time.
• Maintain robust processes, controls and audit trails, ensuring payroll and HR administration activities comply with relevant legislation, company policies and internal governance requirements.
• Monitor service levels, backlogs, response times and resolution rates, using ticketing-system data to identify issues, manage priorities and improve performance.
• You’ll also play a key role in supporting business implementations and operational changes, ensuring HR Shared Services and Payroll processes are effectively integrated, risks are managed and business continuity is maintained throughout.

WHAT ARE WE LOOKING FOR?

• Significant experience in payroll operations, with a strong technical understanding of payroll processes and controls.
• A strong track record of operating within a complex, multi-stakeholder or matrix organisation.
• Demonstrable experience of payroll governance, risk management, audit requirements and maintaining robust compliance standards.
• Experience using a ticketing or case-management system to manage queries, monitor service levels, track resolution and report on performance.
• Experience managing teams, competing priorities and escalations in a fast-paced environment.
• A data-driven approach, with the ability to analyse service performance, identify root causes and implement improvements.
• The ability to quickly understand an existing operating model, build credibility and make a positive impact in an interim role.

WHAT DO WE HAVE TO OFFER?

With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement with a fantastic holiday buy scheme, pension and life assurance along with access to an employee benefits platform that offers discounts on gym memberships and money off vouchers for a diverse range of retail, travel and hospitality brands. There’s no doubt that you will be compensated for your hard work and commitment so if you’d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.

ABOUT TOMORROW

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career.

CEVA Logistics UK&I is committed to attracting, acquiring and retaining the best possible candidates  in an equal and inclusive way that is consistent with employment legislation and best practice. We aim to select the best available person for  every vacancy irrespective of age, disability, colour, race, nationality, ethnic or national origin, religion or belief, political beliefs, sex, sexual orientation, gender reassignment and marital or civil partnership status.
Please note that candidates will be subject to the necessary right to work checks for the UK and Ireland.