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Serco

Health and Fitness Coach

Serco is hiring a Health and Fitness Coach. It pays £11-£13/hr and Level rates it ; you can apply on Serco.

Level's read on this job

  • On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
  • The posting mentions fitness coaching, personal training and group fitness among its tools and skills.
  • Level classes it as a mid-level role.
  • Serco has 289 other open roles on Level.

AI in this role

Deliver fitness programs, coach members, and conduct health assessments to support individual fitness goals.

fitness-coachingpersonal-traininggroup-fitnesshealth-assessmentcustomer-service

Health and Fitness Coach

Location: Swallows Leisure Centre, Central Avenue, Sittingbourne, Kent, ME10 4NT
Hourly Rate: £10.85 to £12.71 per hour plus excellent benefits
Schedule: Permanent, Part-time 34.5 hours per week

Ready to impact a better future?

Here at Leisure Solutions Community Trust (LSCT) our goal is to get more people, more active, more often. We provide affordable access to a wide range of sports and leisure facilities to support healthier and happier people across all segments of the local community, whilst helping you to make MORE of every day. To deliver those services takes an enthusiastic and customer focused team - and right now we are looking to recruit for a Health and Fitness Instructor to join our Team.

As a Health and Fitness Coach in our Leisure team, you’ll support members to achieve their personal health and fitness goals through expert coaching, engaging programmes, and a welcoming environment. Your work will create meaningful, positive impact by helping individuals build healthier lifestyles.

This is a role where your passion meets purpose. You’ll play a key part in creating a community-focused space where people feel supported, motivated, and inspired to grow. From first-time gym users to experienced members, your guidance will shape journeys, build confidence, and contribute to healthier communities.

What you’ll do as a Health and Fitness Coach

You’ll be entrusted to:

  • Deliver engaging fitness programmes, including group training and small group sessions
  • Coach members on personalised fitness plans aligned to their goals
  • Track member progress, offering motivation and adapting programmes for continued success
  • Carry out health and fitness assessments, including body composition and cardiovascular testing
  • Support onboarding of new members, helping them start their journey with confidence
  • Maintain a safe, clean, and welcoming gym environment while supporting members on the gym floor

Does this sound like you?

You’ll be a great fit for this role if you have:

  • Level 2 Fitness Instructor and Level 3 Personal Trainer qualifications (essential)
  • First Aid Training and Group Training qualifications (desirable or willingness to work towards)
  • A solid understanding of health and fitness principles and programme delivery
  • Strong communication skills with a passion for supporting and motivating others
  • The ability to build trust and create positive relationships with a diverse range of members
  • A proactive approach to learning, development, and continuous improvement

What we offer

  • 21 days plus bank holidays
  • Up to 6% contributory pension scheme
  • Over 1,100 internal courses available, funding for qualifications and apprenticeships (including L3 Team Leader and L5 Operations Manager apprenticeships), mentoring opportunities, and a focus on internal progression
  • Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service
  • Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
  • Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
  • Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including LGBTQIA+ employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds.

Vetting and checks:

An Enhanced DBS check is required for this role. This includes spent and unspent convictions, cautions, and any relevant information held by local police, in accordance with the Rehabilitation of Offenders Act and safeguarding requirements. You will also complete an Occupational Health Questionnaire to allow us to provide any support needed for you to succeed in the role.

Discover all you need to keep growing

We’re one of the top 1% of international employers, so you can have confidence you’ll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we’re proud to offer clear development opportunities – and the support and tools to help you seize them.



Serco Leisure is one of the UK's leading national operators of leisure centres, destination venues and elite sporting facilities, managing sites, services and recruitment on behalf of the Leisure Trust.

Our inclusive recruitment commitment:
We prioritise your skills and potential, and champion equal opportunities for all. We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment.

  • Guaranteed Interview Scheme: Applicants with disabilities, veterans and people with convictions, who meet the minimum job criteria, are guaranteed an interview. Simply opt into the relevant scheme on the application form.
  • Ban The Box: We also support fair access for those with unspent criminal convictions through our ‘Ban the Box’ pledge (some roles may have security exemptions).


Please note, for many of our roles, a DBS check will be required.

For support with your application, please contact recruitmentuk@serco.com.

Ready to make a difference? Apply today.

#Leisurejobs

How we rate this

Health and Fitness Coach at Serco rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Fitness CoachingPersonal TrainingGroup FitnessHealth AssessmentCustomer Service

Questions you could be asked

  1. Tell me about a project where fitness coaching was part of your work. What did you do?
  2. Tell me about a project where personal training was part of your work. What did you do?
  3. Tell me about a project where group fitness was part of your work. What did you do?
  4. Tell me about a project where health assessment was part of your work. What did you do?
  5. Tell me about a project where customer service was part of your work. What did you do?

Adapt your resume

  • List these exact terms on your resume: Fitness Coaching, Personal Training, Group Fitness, Health Assessment, and Customer Service. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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