Holiday Park Assistant

• Work at the stunning Whangateau Holiday Park over the summer period
• 2x fixed term roles available with November starts
• $29.90 per hour in customer focussed/cleaning/ maintenance focussed roles

He angitūtanga: The opportunity
 

Auckland Council’s Whangateau Holiday Park is seeking 2x Holiday Park Assistants to join their team in fixed term part-time roles.

You will work on a roster across seven days, as the park operates seven days a week from 8am – 8pm, including weekends, public holidays, and school holiday periods.

Our busiest time of year is during the summer season, therefore flexibility to work weekends, public holidays, additional shifts, and varying hours is essential.

1 x Holiday Park Assistant is a fixed-term, part-time role from 23rd November 2026 – 30th April 2027. You would be working 24 hours per week across four 6-hour shifts rostered between 8:00am and 8:00pm: Monday to Sunday. This front-of-house position combines customer service, front of house and administrative duties with routine cleaning across the holiday park.

1 x Holiday Park Assistant is a fixed-term, part-time role from 9th November 2026 – 2nd April 2027, working 30 hours per week. You would be working 6-hour shifts across 5x days rostered between 8:00am and 8:00pm: Monday to Sunday. This position combines maintenance, customer service and front of house duties across the holiday park.

We are seeking hands-on, versatile, friendly people’s persons who are used to a busy work environment, being an effective team member and who can assist with the day-to-day operation of the Holiday Park. 

 
You could expect to work on:

• Front of house customer service, reception and administrative duties
• Being the face of the business in welcoming, familiarising guests to the park and area
• Answering enquiries and processing online, email, phone and in-person bookings
• Creating customer bookings in software booking system, in putting data, receipting and processing of payments and sales
• Supporting general cleaning duties, assisting in housekeeping and amenities, light grounds / facilities maintenance and operations

You can find the position description here.

The role pays living wage of $29.90 per hour based on skills and proven relevant experience.

Te hiranga o tēnei mahi | Why this role matters

This role also provides support across all areas of park operations and may be required to assist within the wider Holiday Parks portfolio at other parks and sites as business needs require.

You’ll be working closely with an amazing collaborative team to ensure our guests’ have a positive and memorable experience with us.

He kōrero mōu: About you

You will be confident in undertaking a variety of administration and reception duties, with experience in cash handling and the ability to use your initiative to proactively resolve operational and maintenance issues as they arise.

You will be flexible and willing to work rostered shifts, including weekends and public holidays, while being equally comfortable working as part of a team or independently. With an enthusiastic and approachable manner, you will have a strong customer focus, a positive can-do attitude, and the ability to remain calm and professional when working under pressure or managing challenging customer situations.

We are seeking super stars who have:

• Customer service, administrative/reception experience, with advanced computer literacy in Microsoft Office suite software skills and proficiencies: Outlook, Word, Excel, Teams, PowerPoint and PMS booking systems
• Hospitality / tourism experience along with practical hands-on cleaning or maintenance background.
• Excellent communication and confident interpersonal skills, both written and verbal, with strong problem-solving abilities.
• Ability and capacity to continually learn new skills, systems and processes quickly
• NZ Full Class 1 drivers’ licence is preferred, we do expect a restricted license at the minimum

Ngā āhuatanga kei a mātou: What we offer

At Auckland Council, you will join a dynamic, supportive environment where your mahi (work) will directly impact the lives of over 1.8 million Aucklanders. We offer flexible working conditions, a focus on well-being, and a culture of continuous improvement.

We are proud to be recognised for our commitment to diversity, equity and inclusion. We are accredited by GenderTick, a signatory of the Pride Pledge. These commitments reflect our ongoing efforts to create a workplace where all staff feel valued, respected, and empowered to thrive. 

Together, we can create a Tāmaki Makaurau we can all be proud of. As part of our organisation, please view a range of our: benefits

Tono Mai: Apply Now! 

Applications close: Tuesday 10th November at midnight

We are reviewing applications on a rolling basis and may close this advert earlier than initially advertised. We will update the advert accordingly, so please check back regularly for any changes.

If you have any support or access requirements, please advise us when submitting your application so we can assist you.

Our employer Kiwisaver contribution is additional to base salary offered.

This position is deemed a safety-sensitive position and will require pre-employment drug and alcohol testing.

Auckland Council is committed to the protection and well-being of children. This role is classified as a Children's Worker role under the Vulnerable Children Act 2014. As such applicants will be required to undergo police vetting prior to commencing employment. Appointment will be subject to a satisfactory police check. 

Auckland Council is an equal opportunity employer (EOE) and we are committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.