Hospitality Area Manager - South West

Morrisons is hiring a Hospitality Area Manager - South West. Level rates it ; you can apply on Morrisons.

Level's read on this job

Level rates this role Little AI ●○○○: aI is not part of the work.
Tools and skills the posting cites include p l management, team leadership and hospitality management.
Level classifies it as a mid-level role.
Level lists 781 other open roles at Morrisons.

AI in this role

Lead a team of cafe managers and team leaders across multiple sites to drive operational excellence, sales, and customer satisfaction.

p-l-managementteam-leadershiphospitality-managementoperations-management

More about the role

As an Area Manager – Hospitality, you'll lead a high-performing team of Café Managers and Team Leaders, driving the delivery of improved KPIs across a group of up to 25 Morrisons Cafes. You'll be accountable for continuous improvement in all operational, commercial, and customer metrics, ensuring your Cafes adhere to the operating model and that all retail executions land right the first time. Your role is pivotal in developing the Café team, from recruitment and training to coaching and performance improvement. You'll build and implement plans for up to six months, identifying opportunities to drive operational excellence and collaborate with central teams to simplify and enhance the way we work.

You'll oversee day-to-day scheduling of Café teams, focusing on driving key performance indicators such as sales, waste reduction, budget compliance, customer satisfaction, and category execution. Your responsibilities also include:
Coaching and developing Café Managers and Team Leaders to ensure they are role models within the business.
Maintaining strong stakeholder relationships with regional teams, store management, and central functions, ensuring operational alignment and driving continuous improvement.
Shaping the customer experience, using data and insights to implement changes that improve sales, customer satisfaction, and reduce complaints.
Identify improvement opportunities across the business, from streamlining product processes to supporting new hospitality concepts, menu launches, and new store openings.
Your ability to analyse management information and drive improvements based on data will be key to your success.

More about you

We're looking for someone with a background in retail or hospitality, particularly within food-led environments, and a proven track record of driving operational success across multiple sites. You'll have strong knowledge of P&L and key retail metrics, allowing you to make sound commercial decisions and influence operational improvements.

Your experience should include:

Leading & engaging teams remotely, focusing on developing your teams, ensuring they are capable, trained, and well-supported to deliver a high-quality customer experience every time.
Building strong relationships across different levels of the business, and influencing change to drive performance.
Excellent communication and IT skills
Ability to identify patterns and opportunities through data analysis

More about our perks

Private healthcare
Car Allowance
Generous holiday entitlement
Discretionary bonus scheme
15% discount in our supermarkets and convenience stores from the day you join us
Additional 10% discount card for a friend or family member
Genuine career progression and development opportunities - read more about our Leadership School here
Subsidised staff canteen
Free parking
Competitive pension and life assurance
Healthcare / Wellbeing benefits including Aviva Digital GP
'MyPerks' with discounts at high street shops, cinemas and gyms, and lots more
Optional payroll charity donations
A range of family-friendly policies including 26 weeks maternity and adoption leave along with neonatal and fertility leave

How we rate this

Hospitality Area Manager - South West at Morrisons rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Hospitality Area Manager - South West is an open job at Morrisons.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in Bradford, West Yorkshire, United Kingdom.
The job was posted on October 22, 2026.
Seniority: mid.
Applications are handled by Morrisons. Apply on Morrisons

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

P L ManagementTeam LeadershipHospitality ManagementOperations Management

Questions you could be asked

Tell me about a project where p l management was part of your work. What did you do?
Tell me about a project where team leadership was part of your work. What did you do?
Tell me about a project where hospitality management was part of your work. What did you do?
Tell me about a project where operations management was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: P L Management, Team Leadership, Hospitality Management, and Operations Management. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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