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Serco

Housekeeping Assistant

Serco is hiring a Housekeeping Assistant in Belfast, United Kingdom. Level rates it ; you can apply on Serco.

Level's read on this job

  • Level rates this role Little AI ●○○○: aI is not part of the work.
  • Tools and skills the posting cites include cleaning, facilities management and health and safety.
  • Level classifies it as a junior role.
  • Level lists 319 other open roles at Serco.
  • The role was posted in the last few days.

AI in this role

Housekeeping assistant needed to maintain clean, safe, and professional workplace environments at facilities in Belfast.

cleaningfacilities-managementhealth-and-safetytime-management

Housekeeping Assistant

Location: Invest NI Belfast, BT2

Salary: £13.45 per hour plus excellent benefits

Schedule: Permanent, Part-time, 15 hours per week (4pm-7pm Monday to Friday)

Ready to impact a better future?

As a Housekeeping Assistant in our Facilities Management team, you'll help maintain a clean, safe and professional workplace environment. Your work has purpose, supporting colleagues, clients and visitors by ensuring facilities are presented to a consistently high standard.

By creating welcoming and well-maintained spaces, you'll have a positive impact on the everyday experience of everyone who uses the building. From meeting rooms and offices to communal areas and washrooms, your attention to detail will help create an environment where people can work comfortably, safely and effectively.

What you'll do as an Evening Housekeeper

  • Maintain high standards of cleanliness across offices, meeting rooms, washrooms and communal areas.
  • Dust, vacuum, mop and clean surfaces in line with site cleaning schedules.
  • Empty waste and recycling bins and replace liners as required.
  • Clean and sanitise washrooms and replenish consumables.
  • Maintain breakout areas, kitchens and employee facilities.
  • Report maintenance issues, damage and health and safety concerns promptly.
  • Undertake any other reasonable duties, within the scope of the role, as requested by management to meet operational and business needs.

Does this sound like you?

  • Reliable, punctual and able to work independently.
  • Strong attention to detail and commitment to high standards.
  • Able to manage time effectively and complete tasks within scheduled hours.
  • Positive, professional and customer-focused approach.
  • Previous cleaning experience in a commercial, office or facilities environment is desirable.

What we offer

  • 20 days’ holiday plus bank holidays (and the option to buy up to five additional leave days each year)
  • Up to 6% contributory pension scheme
  • Over 1,100 internal courses available, funding for qualifications and apprenticeships (we currently offer over 60 different apprenticeships), mentoring opportunities, and a focus on internal progression.
  • Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service
  • Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
  • Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
  • Our employee networks support connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including veterans, LGBTQIA+ employees, women, parents and carers, people with disabilities, and people from all cultural backgrounds.

Vetting and checks:

This role is subject to a Basic Access NI check and completion of an Occupational Health Questionnaire.



A little bit about us:
At Serco, everyone plays a vital part in delivering essential public services that make a real difference. As a global team of 50,000 people across Defence, Transport, Justice, Immigration, Healthcare, Leisure and Citizen Services, we’re united by a shared purpose: to improve the services that communities rely on. Guided by our values of Trust, Care, Innovation and Pride, our people make meaningful impact, every single day.

Our inclusive recruitment commitment:
We prioritise your skills and potential. As a Disability Confident Leader, the Top Great British Employer of Veterans 2026, and a Gold Inclusive Employer Standard holder, we champion equal opportunities for all. We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment.

  • Guaranteed Interview Scheme: Applicants with disabilities, veterans and people with convictions, who meet the minimum job criteria, are guaranteed an interview. Simply opt into the relevant scheme on the application form.
  • Ban The Box: We also support fair access for those with unspent criminal convictions through our ‘Ban the Box’ pledge (some roles may have security exemptions).


For support with your application, please contact recruitmentuk@serco.com.

Let’s impact a better future, together. Apply today.

How we rate this

Housekeeping Assistant at Serco rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

CleaningFacilities ManagementHealth And SafetyTime Management

Questions you could be asked

  1. Tell me about a project where cleaning was part of your work. What did you do?
  2. Tell me about a project where facilities management was part of your work. What did you do?
  3. Tell me about a project where health and safety was part of your work. What did you do?
  4. Tell me about a project where time management was part of your work. What did you do?

Adapt your resume

  • List these exact terms on your resume: Cleaning, Facilities Management, Health And Safety, and Time Management. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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