Intake Specialist

Role Overview 

The Intake Specialist is an expert in all aspects of product intake within our advanced Operations team. Responsibilities include accurately logging consignments, resolving discrepancies, and coordinating with various teams to streamline operations, all while exemplifying best practices and quality standards.

In this role, you will:

• Organize product drops between Business Development and Operations to ensure products are correctly received under the designated account
• Ensure that all mail-in and dropped-off Flight Club consignments are correctly received under the designated account
• Record and troubleshoot any issues with Flight Club submissions, promptly notifying the appropriate people
• Communicate promptly about any product intake discrepancies
• Assist inventory account for all intake that has been received
• Record and document upcoming bulk consignment drop-offs, coordinating with the relevant teams.
• Receive and pack out products with the Fulfillment team.
• Assist in training for product intake procedures with GOAT and Flight Club
• Work in a dynamic warehouse environment with heavy equipment
• Remain flexible to perform other duties as required and assigned

We are looking for: 

• 1+ years of relevant experience
• A hard worker who excels in large team environments
• Excellent written and verbal communication skills, ability to effectively transfer ideas
• Knowledge and passion for sneakers is a plus, including familiarity with industry trends and resources
• Proficiency in Microsoft Office and Google Suite
• A quick learner and self-starter, capable of handling increasing levels of responsibility
• Availability and willingness to work extended hours, including weekends and holidays, during peak periods to meet business demands
• Ability to lift and move boxes (up to 35 pounds)

The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Job Duties as documented in this job description are considered “Essential Functions” and have been created by the standards of the Equal Employment Opportunity Commission (EEOC). The standards of the Americans with Disabilities Act (1990) require that employees be able to perform “Essential Functions” of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the “Essential Functions”.

The hiring range for this position is below, plus benefits (401K, paid time off, dental, medical, vision, disability, life insurance options). To determine starting pay within the hiring range, we carefully consider a variety of factors, including primary work location, role/level, a candidate’s skills, experience, market demands, and internal parity. You may reach out to a recruiter for additional information.

GOAT Group represents the leading platforms for authentic sneakers, apparel and accessories. Operating four distinct brands–GOAT, Flight Club, Grailed and alias–GOAT Group has a global community of more than 60 million members across 170 countries.

GOAT is the global platform for the greatest products from the past, present and future. Since its founding in 2015, GOAT has become one of the leading and most trusted sneaker platforms in the world, and has expanded to offer apparel and accessories from select emerging, contemporary and iconic brands. Through its unique positioning between the primary and resale markets, the company offers styles across various time periods on its digital platforms and in its retail locations, while delivering products to over 60 million members across 170 countries.

Established in New York City over 15 years ago, Flight Club revolutionized sneaker retail as the original consignment store for rare shoes. Carrying the rarest exclusives and collectible sneakers, Flight Club has evolved from a one-stop sneaker destination, to a cultural hub for sneaker enthusiasts and novices alike. With three brick-and-mortar locations in New York City, Los Angeles and Miami, Flight Club remains the premier source for authentic, rare sneakers.

Founded in 2013, Grailed is the leading community-driven marketplace for rare luxury, streetwear and vintage fashion. The marketplace was built for enthusiasts, by enthusiasts, and features products from brands including Supreme, Raf Simons, Gucci, Saint Laurent, Balenciaga, Prada and more. With a highly curated selection of resale pieces including inventory exclusive to the platform, Grailed makes fashion accessible.

The company is backed by strategic investor Foot Locker, Inc. as well as some of the leading names in venture capital including Park West Asset Management, T. Rowe Price Associates, Inc., Franklin Templeton, Adage Capital Management, Ulysses Management, D1 Capital Partners, Accel, Andreessen Horowitz, Index Ventures, Matrix Partners, Upfront Ventures, Webb Investment Network and Y Combinator.

GOAT Group will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, if applicable. By applying, you authorize GOAT Group to send you text messages regarding your job application, interview and/or onboarding process, and other job opportunities at GOAT Group. If you are a California resident, please review our California Privacy Rights Notice for Job Applicants. If you are an EU or UK resident, please review our EU / UK Candidate & Employee Privacy Notice.