Intern-Customer Experience Analytics (Health Systems Strategy and Growth) Nashville, TN-Summer 2027

Philips is hiring an Intern-Customer Experience Analytics (Health Systems Strategy and Growth) Nashville, TN-Summer 2027. It pays $26-$30/hr and Level rates it ; you can apply on Philips.

Level's read on this job

On Level's scale, this role is Uses AI ●●○○: an ordinary role that requires AI tools.
The posting mentions Excel, PowerPoint and Word among its tools and skills.
Level classes it as an internship.
Philips has 791 other open roles on Level.
Posted within the past two weeks.

AI in this role

Intern leverages AI-powered tools and analytics platforms to process customer feedback and drive marketing strategies.

excelpowerpointwordoutlook

marketingdata-analysiscustomer-experienceai-analytics

Job Title

Intern-Customer Experience (Health Systems Strategy and Growth) Cambridge, MA-Summer 2027

Job Description

Are you interested in an Internship opportunity with Philips? We welcome individuals who are currently pursuing an undergraduate (BS) and/or graduate (MS) degree to participate in 3- month paid intern opportunities at our site in Cambridge or Nashville. Interns will gain firsthand exposure to the complete Marketing mix including Advertising, Analytics, Account Based Marketing, Branding, Campaign Planning, Communications, Digital and Ecommerce, Product Launch and Strategy. You will be challenged with varying tasks and projects that are critical to the Marketing function at Philips and you will be given the opportunity to provide strategic business recommendations based on your learning.

Your role:

Leverage AI-powered tools to analyze customer feedback, identify trends, and generate actionable insights that inform marketing and service strategies.
Harness advanced AI-powered analytics platforms to process and interpret unstructured data sources to uncover patterns and actionable insights that drive marketing and service strategies.
Collaborate with marketing, service, and customer support teams to identify and share best practices for customer engagement.
Support initiatives that foster direct connection between frontline staff and customers.
Assist with the monitoring of the closed loop process for customer feedback. Engage with internal stakeholders through improvement initiatives and feedback sessions.

You're the right fit if:

Currently pursuing a bachelor’s or master’s degree in Computer Science, Data Science, Engineering , AI/ML Marketing, UI/UX or Business
Demonstrated leadership, teamwork, strong communication and organizational skills. Willing to take initiative, ask questions, and propose creative solutions to real business challenges.
Comfortable working in a fast-paced, feedback-driven environment. Interested in learning and exploring new ways to measure and improve customer experience
You are open to exploring how data and AI can drive better decision-making and customer outcomes. Strong computer skills (Excel, PowerPoint, Word, Outlook)
You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

This is an office role

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

Learn more about our business.
Discover our rich and exciting history.
Learn more about our purpose.
Learn more about our culture.

Philips Transparency Details

The hourly pay range for this position is

The pay range for this position in (Massachusetts) Bachelor Level: $26 – 30 an hour, Masters Level $33.00 to $46.00, plus overtime eligible.

The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.  

Details about our benefits can be found here.

Additional Information

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Cambridge, MA.

This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.

Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.

How we rate this

Intern-Customer Experience Analytics (Health Systems Strategy and Growth) Nashville, TN-Summer 2027 at Philips rates 45 out of 100 for how much of the daily work is AI. That makes it Uses AI (AI Level 2 of 4). The level is about AI in the job, not seniority.

Classification

Uses AI. An ordinary role that requires AI tools.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Intern-Customer Experience Analytics (Health Systems Strategy and Growth) Nashville, TN-Summer 2027 is an open job at Philips.
Level rates this role AI Level 2 of 4: Uses AI.
The listed pay is $26-$30/hr.
The role is based in Cambridge (US), Massachusetts, United States.
The job was posted on October 14, 2026.
Seniority: intern.
Applications are handled by Philips. Apply on Philips

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

MarketingData AnalysisCustomer ExperienceAI AnalyticsExcelPowerPointWordOutlook

Questions you could be asked

Tell me about a project where marketing was part of your work. What did you do?
Tell me about a project where data analysis was part of your work. What did you do?
Tell me about a project where customer experience was part of your work. What did you do?
Tell me about a project where ai analytics was part of your work. What did you do?
Walk me through how you've used Excel in your day-to-day work.

Adapt your resume

List these exact terms on your resume: Marketing, Data Analysis, Customer Experience, AI Analytics, and Excel. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
Put the AI tool in a bullet point about what you did, not just in a skills list. This role treats it as a required part of the job.

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