Job Redesign Lead

An empowering career at Singtel begins with a Hello. Our purpose, to Empower Every Generation, connects people to the possibilities they need to excel. Every "hello" at Singtel opens doors to new initiatives, growth, and BIG possibilities that takes your career to new heights. So, when you say hello to us, you are really empowered to say…“Hello BIG Possibilities”.

Singtel is accelerating its enterprise-wide AI and workforce transformation to reshape how we work, lead, and build future-ready capabilities. As we advance this journey, we are looking for an experienced Job Redesign Lead to drive the Workforce Transformation workstream—partnering with business leaders to redesign jobs, embed AI-enabled ways of working, and ensure our workforce is equipped for the future.

This is a unique opportunity to play a pivotal role in one of Singtel's most strategic transformation programmes, translating workforce strategy into practical, scalable outcomes that deliver lasting business impact.

Key responsibilities:

Design & rollout the central Job Redesign Playbook

• Develop an enterprise playbook using a task-based methodology (principles, step-by-step process, templates, tools and governance) for job redesign and role/ skills reconstruction aligned to AI augmentation.

Create frameworks & artefacts

• Build standardised role-profile templates, task decomposition templates, grading/regrading guidelines, job family/role cluster schemas, and skills-mapping templates aligned to Singtel Skills Framework.

Enable HR Business Partners (HRBPs) & Business Units (BU)

• Coach and enable HRBPs and BUs teams to apply the playbook at scale by running workshops, facilitating subject matter expert interviews, reviewing team structures, and guiding workforce and skills redesign.

Deliver pilots & scale-up

• Lead early job-redesign pilots (including design, measurement and iteration), capture insights and develop repeatable playbooks for enterprise-wide roll-out.

Design career pathways & bridge programmes

• Work with HRBPs, business leaders and learning partners to design templates and approaches for career ladders, lateral pathways and ‘bridge’ programmes that preserve career continuity and provide clear skill-to-role progression for impacted employees.

Integrate with learning & workforce planning

• work with Skills/Capability and Learning leads to ensure role redesign outputs map into assessments, training roadmaps and redeployment plans.

Measure & report

• Define job-redesign success metrics (e.g., % roles redesigned, redeployment rate, skills readiness), maintain dashboards and provide regular updates to the Programme Office and SteerCo.

Qualifications, Skills & Attributes:

• Educated to degree level with professional certifications such as Certified Organisation Design Professional (CODP®), SHRM or IHRP certifications
• 6-8 years’ experience in organisation design/job architecture/role design in large, matrixed organisations (or consultancy experience delivering large-scale job redesign).
• Proven experience driving task-based job redesign (decomposition, role reconstruction, grading) and solid understanding of task-to-role analysis frameworks.
• Practical experience translating role redesign into grading, regrading processes, and redeployment mechanisms.
• Strong stakeholder management skills with the ability to influence HRBPs and senior business leaders effectively.
• Excellent facilitation capabilities, including SME interviews and co-design workshop delivery.
• Strong written communication skills, with the ability to produce clear playbooks, job design templates, and HRBP/manager toolkits.