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Grab

Lead Product Manager, Technical Infrastructure

Grab is hiring a Lead Product Manager, Technical Infrastructure in Singapore, Singapore. Level rates it ; you can apply on Grab.

Level's read on this job

  • On Level's scale, this AI product manager role is Works on AI ●●●○: the daily work is on AI products, without building the model.
  • Tools and skills the posting cites include AI agents.
  • Level classifies it as a lead role.
  • Level lists 436 other open roles at Grab.

AI in this role

ai-agents

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

We are Grab's centralised Platform Engineering team — the builders and custodians of the foundational technology stack that powers everything from consumer apps to autonomous agents. Our domains span Developer Experience, Infrastructure Foundations, Reliability Engineering, and AI/Agentic infrastructure. With thousands of engineers relying on our platform daily, we operate at a scale where the quality of our tooling directly shapes the speed and safety of Grab's product development. We move fast, hold high standards, and care deeply about the developer community we serve.

Get to Know the Role

As Lead Product Manager, Infrastructure Platforms, you will own the product vision, strategy, and execution for Grab's core engineering platform - the backbone that enables 1,000+ microservices, hundreds of tools and agents, and thousands of engineers to build and run high-quality products quickly, reliably and securely.

You will report into the Head of Product, Technical Infrastructure and work onsite at our Grab One North office. You will be supported by dedicated engineering & design teams and will have direct influence over how Grab's engineers experience their craft every day.This is a high-impact, high-autonomy role for someone who thrives at the intersection of deep technical understanding and product excellence. If you're energised by building platforms that multiply the effectiveness of an entire engineering organisation - and want to do it at Grab's scale — we'd love to hear from you.

The Critical Tasks You Will Perform

  • Own the platform product roadmap: Define and drive your roadmap end-to-end, aligning with engineering leadership on priorities, trade-offs, and delivery milestones that reflect real developer pain points.
  • Set strategy and success metrics: Frame clear problem spaces, define KPIs and OKRs, and track adoption and outcome metrics to ensure platform investments translate into measurable developer productivity gains.
  • Drive adoption of platform solutions : Partner with internal engineering customers to understand their workflows, champion new capabilities, and ensure teams are effectively adopting platform products — not just shipping features.
  • Write and iterate on high-quality PRDs : Collaborate deeply with engineering teams to produce rigorous, well-scoped Product Requirements Documents and see them through to high-quality execution with minimal rework.
  • Champion developer experience through research — Regularly engage Grab's engineering community to surface friction points, synthesise insights, and translate them into prioritised product improvements.
  • Leverage GenAI for productivity : Use AI tools (e.g. Copilots, LLM-assisted PRD drafting, data summarisation tools) to accelerate research, documentation, stakeholder communication, and roadmap analysis — and bring this mindset into how the team works.
  • Introduce thought leadership in platform engineering: Benchmark Grab's platform against industry best practices, identify capability gaps, and advocate for the investments that keep Grab's developer platform world-class.

What Essential Skills You Will Need

  • 8+ years in Product Management in a technical context: You have led complex technical products from 0→1 and at scale, ideally in platform, infrastructure, or developer tooling domains.
  • Engineering or quantitative foundation: A degree in Computer Science, Engineering, or a related quantitative field; you can engage credibly in technical architecture and data discussions without needing translation.
  • Data-driven decision-making: You extract insights from usage and telemetry data, define the right success metrics upfront, and use evidence — not intuition alone — to prioritise and course-correct.
  • Strong executive storytelling: You distil complex platform concepts into clear, compelling narratives for both technical teams and non-technical leadership, driving alignment and buy-in.
  • Cross-functional influence: You build trust with engineering, design, and data science partners and manage stakeholder relationships effectively across technical and business contexts.
  • AI tool fluency: You have experience engaging with AI tools and emerging technologies to enhance productivity, improve workflows, and contribute new ideas — and can bring this into platform product thinking.
  • Adaptive, high-urgency execution: You move fast without sacrificing quality, context-switch comfortably across infrastructure, reliability, and AI domains, and hold yourself to a high bar on delivery.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

  • We have your back with Term Life Insurance and comprehensive Medical Insurance.
  • With GrabFlex, create a benefits package that suits your needs and aspirations.
  • Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
  • We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
  • Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

How we rate this

Lead Product Manager, Technical Infrastructure at Grab rates 69 out of 100 for how much of the daily work is AI. That makes it Works on AI (AI Level 3 of 4). The level is about AI in the job, not seniority.

Classification

Works on AI. The daily work is on AI products, without building the model.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

AI agents

Also common in AI product manager jobs at this level

Pay

Typical AI product manager job
$180k

This posting doesn't list pay. Use the typical AI product manager figure when pay comes up. See AI product manager jobs

Questions you could be asked

  1. How do you decide when an AI agent can act on its own versus asking for approval first?
  2. Describe a typical day in a role like this one: which parts run through AI directly?
  3. If you removed AI from this role, what would be left, and how do you decide what still needs a human?

Adapt your resume

  • List these exact terms on your resume: AI agents. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
  • Show where AI is part of your daily process, not a one-off project. This role expects it to be a running habit.

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