Learning Manager UTR

Amazon is hiring a Learning Manager UTR. Level rates it ; you can apply on Amazon.

Level's read on this job

On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
The posting mentions Learning Management Systems, learning and development and team management among its tools and skills.
Level classes it as a senior role.
Amazon has 21,000+ other open roles on Level.
Posted within the past week.

AI in this role

Leads the learning and development strategy for the Mexico sub-region, managing team delivery and training impact.

learning-management-systems

learning-and-developmentteam-managementprocess-improvementoperational-metrics

Lead the execution of the Learning & Development strategy for the Mexico sub-region (South), within the strategic framework defined by leadership. Own program delivery, team management, and the measurement of training impact on operational results.

Key job responsibilities
- Owns strategy execution within a defined framework.
- Contributes to sub-regional strategic planning and influences their team's roadmap.
- Translates operational pain points into learning solutions.
- Manages launch readiness for Learning regarding new sites/processes and conducts delivery quality audits with associated corrective actions.
- Defines and tracks metrics measuring team progress, associate experience, and operational excellence.
- Develops mechanisms to report on training effectiveness.
- Leads regional and national-scope programs.
- Independently manages a team of staff and managers; hires talent; and oversees onboarding, calibration, and high/low-performance management within the region.
- Shares responsibility with other regional Learning Managers for best practices and cross-functional initiatives, and presents decisions and results to leadership up to three levels above.

Basic qualifications

- Bachelor's degree in Operations, Supply Chain Management, Engineering, or another technical field
- Experience working with cross-functional teams
- Experience defining and implementing process improvement initiatives using data and metrics
- Speak, write, and read fluently in English
- Experience building and managing teams
- Experience in high-volume manufacturing environments
- Experience communicating complex information and solutions to senior stakeholders and influencing decisions, or experience performing ad hoc analysis using advanced Excel
- Knowledge of general AI tools
- Experience with Learning Management Systems (LMS)

Preferred qualifications

- Experience focused on Adult Learning Theory, including 1) virtual training facilitation and dealing with remote teams, and 2) delivering Soft Skills, Technology Skills and/or Technical or other Systems training
- Experience with creating & improving a variety of processes across product types & teams
- Experience with machine learning (ML) tools and methods
- MBA and L&D certifications.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Learning Manager UTR at Amazon rates 10 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Learning Manager UTR is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in MX, Merida.
The job was posted on October 21, 2026.
Seniority: senior.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Learning And DevelopmentTeam ManagementProcess ImprovementOperational MetricsLearning Management Systems

Questions you could be asked

Tell me about a project where learning and development was part of your work. What did you do?
Tell me about a project where team management was part of your work. What did you do?
Tell me about a project where process improvement was part of your work. What did you do?
Tell me about a project where operational metrics was part of your work. What did you do?
Walk me through how you've used Learning Management Systems in your day-to-day work.

Adapt your resume

List these exact terms on your resume: Learning And Development, Team Management, Process Improvement, Operational Metrics, and Learning Management Systems. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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