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Amazon

Learning Program Manager Intern, AUTA

Amazon is hiring a Learning Program Manager Intern, AUTA in Mexico City, Mexico. Level rates it ; you can apply on Amazon.

Level's read on this job

  • On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
  • Tools and skills the posting cites include Microsoft Excel, program management and training.
  • Level classifies it as an internship.
  • Level lists 20,000+ other open roles at Amazon.

AI in this role

Support the L&D team by coordinating, planning, and tracking training programs and KPIs for associates and managers as an intern.

microsoft-excel
program-managementtrainingkpi-trackingproject-managementstakeholder-coordination
The Mexico L&D team is looking for a Learning Program Manager Intern to help run our training programs for associates and managers. These include soft-skills and technical training as well as leadership programs. You will help plan each program, keep it on schedule across sites, track how it is performing, and make sure delivery stays high quality with minimal disruption to operations. You will be matched to a manager and a mentor and will own a program-management project from start to finish.

Key job responsibilities
• Help manage training programs for associates and managers, including soft-skills, technical, and leadership training

• Build and maintain program plans, trackers, and timelines that minimize disruption to operations

• Track program KPIs and report on rollout progress and program performance

• Coordinate across learning teams, operations, and central stakeholders to keep programs on schedule

• Prepare training capacity and rollout materials, and help audit delivery quality

• Support strategic projects by researching, synthesizing findings, and preparing read-outs

• Present progress, risks, and recommendations to stakeholders

A day in the life
Your morning starts with a stand-up on an active training program, where you update the tracker and flag any site at risk of falling behind. You spend part of the day coordinating with trainers and operations leaders to schedule sessions around production needs, and part of it pulling KPIs to show how the program is landing. In the afternoon you work on a strategic project, such as how a program that runs in one business line could scale to another, and prepare a short summary for your manager. You close the day with your mentor and other interns. The role is a mix of meetings, coordination, and problem-solving aimed at delivering training programs at scale.

Basic qualifications

- Currently enrolled in a Bachelor’s Degree program (Industrial Engineering, Business Administration, Pedagogy, Organizational Communication, or related)
- Microsoft Excel (pivot tables, VLOOKUP, charts)
- Available for a 12-month internship at 30 hours per week
- Fluent in Spanish (speak, write, read)
- Intermediate English

Preferred qualifications

- Coursework, a project, or internship experience in program or project management
- Experience working with KPIs, SLAs, and program trackers
- Strong organization, bias for action, and comfort with ambiguity
- Experience writing process documentation and coordinating stakeholders
- Fluent in English

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Learning Program Manager Intern, AUTA at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Program ManagementTrainingKpi TrackingProject ManagementStakeholder CoordinationMicrosoft Excel

Questions you could be asked

  1. Tell me about a project where program management was part of your work. What did you do?
  2. Tell me about a project where training was part of your work. What did you do?
  3. Tell me about a project where kpi tracking was part of your work. What did you do?
  4. Tell me about a project where project management was part of your work. What did you do?
  5. Tell me about a project where stakeholder coordination was part of your work. What did you do?

Adapt your resume

  • List these exact terms on your resume: Program Management, Training, Kpi Tracking, Project Management, and Stakeholder Coordination. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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