Learning Specialist, Field Learning Excellence

Amazon is hiring a Learning Specialist, Field Learning Excellence. Level rates it ; you can apply on Amazon.

Level's read on this job

On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
The posting mentions Learning Management Systems, Microsoft Office and learning and development among its tools and skills.
Level classes it as a mid-level role.
Amazon has 21,000+ other open roles on Level.
Posted within the past week.

AI in this role

Manage learning and development operations for frontline associates, overseeing training programs, metrics, and LMS administration.

learning-management-systemsmicrosoft-office

learning-and-developmentoperations-managementtrainingcoaching

Amazon's transportation operations depend on well-trained associates to deliver for customers, and that starts with strong learning programs on the ground. As a Learning Specialist, you will own training operations at a site supporting up to 1,000 associates during peak periods, partnering closely with EU Amazon Transportation Services (ATS) Operations and other cross-functional teams to ensure our frontline workforce is equipped to meet business goals. With our learning organization transitioning to an end-to-end model, this is an exciting time to join the team that is reshaping how we develop and deliver training. You will directly shape the associate experience at your site, and we are looking for someone who is ready to step in and make an immediate impact.

Key job responsibilities
- Manage site Learning and Development operations, including training quality, metrics reporting, stakeholder communication, and resource planning for a workforce of up to 1,000 associates.
- Collaborate with EU ATS Operations and site leadership to develop and execute training plans that align with business needs and workforce requirements.
- Lead and support trainers and instructors by facilitating meetings, providing coaching and feedback, and delivering Train the Trainer sessions.
- Serve as the primary liaison between Learning and Development and cross-functional teams including Operations, Safety, and Workforce Planning.
- Maintain training documentation, manage learning management systems (LMS), and ensure compliance with safety and operational training requirements.

A day in the life
You will start by reviewing training metrics and checking in with your team of trainers to align on priorities for the day. From there, you might observe a session being delivered to frontline associates to provide coaching, join a cross-functional meeting with operations and safety leaders to discuss upcoming needs, or update training schedules and documentation in the LMS. Throughout the day, you will balance responding to immediate site needs with progressing longer-term improvements to training programs.

About the team
Our team supports associate readiness across Amazon's transportation network by delivering effective, consistent training programs to frontline associates. We partner closely with EU Amazon Transportation Services (ATS) Operations, safety, and workforce planning to make sure every associate has what they need to succeed from day one. As we transition to an end-to-end learning model, we are rethinking how training is designed and delivered. If you want a role where your contributions are visible and where you can grow in a supportive, inclusive environment, we would love to have you join us.

Basic qualifications

- Speak, write, and read fluently in English
- Speak, write, and read fluently in German
- Bachelor's degree or equivalent, or experience as a full-time Amazon employee
- Experience in data analysis, with the ability to interpret and draw insights from data to inform decision-making processes

Preferred qualifications

- Experience with Learning Management Systems (LMS)
- Experience with adult learning instructional design methods and best practices

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

m/w/d

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

null

How we rate this

Learning Specialist, Field Learning Excellence at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Learning Specialist, Field Learning Excellence is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in DE, BY, Eggolsheim.
The job was posted on October 21, 2026.
Seniority: mid.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Learning And DevelopmentOperations ManagementTrainingCoachingLearning Management SystemsMicrosoft Office

Questions you could be asked

Tell me about a project where learning and development was part of your work. What did you do?
Tell me about a project where operations management was part of your work. What did you do?
Tell me about a project where training was part of your work. What did you do?
Tell me about a project where coaching was part of your work. What did you do?
Walk me through how you've used Learning Management Systems in your day-to-day work.

Adapt your resume

List these exact terms on your resume: Learning And Development, Operations Management, Training, Coaching, and Learning Management Systems. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

Want an expert to read your CV for this job?

Free. Send your CV and the role you want next. We reply by email within 2 to 4 business days.

Get a free CV review Get an express CV review Check your resume with the ATS resume checker