Lift Field Trainer (Installation and Modernisation)

• Great Benefits and Remuneration
• Work with Industry-Leading Products and Technology
• Shape the Next Generation of Lift Professionals

At KONE, we bring buildings to life.

Look around and you’ll see KONE in buildings everywhere. Through our technical expertise and digital connectivity, we provide an essential service to communities around the world – keep people moving no matter what.

Our work will take you in different directions.

Are you an experienced Lift Installer looking to take the next step in your career? Do you enjoy sharing your knowledge, coaching others, and helping people succeed?

This is a great opportunity for an experienced lift industry professional who wants to transition away from hands-on installation work while remaining closely connected to the field and making a lasting impact on people and performance.

We are looking for a Lift Field Trainer (Installation and Modernisation) to join our operations team and play a key role in developing the technical capability, safety awareness, and installation excellence of our field workforce. This person will be based in Brisbane, QLD – where we are building our new state of the art Training Centre.

What will you be doing?

• Deliver engaging technical training and practical coaching to field operatives within our new training centre and on-site.
• Support the development of installers and apprentices through hands-on coaching, mentoring, and competency-based learning.
• Build and maintain strong relationships with KONE trainers globally to share best practices, training innovations, and emerging industry trends.
• Analyse performance and competency data to identify skill gaps and develop targeted training and corrective action plans.
• Support and actively participate in new employee inductions, site inspections, quality reviews, and operational audits.
• Adapt global training programs, materials, and work instructions to meet local regulatory, safety, and operational requirements.
• Support competency development initiatives, including assessments, surveys, skills verification, and capability reviews.
• Partner with operational leaders to drive continuous improvement in safety, quality, productivity, and technical excellence.
• Participate in incident and serious near-miss investigations in collaboration with the Safety Manager, identifying learning opportunities and recommending preventative measures.
• Promote a strong culture of safety, compliance, accountability, and continuous learning across the field workforce.

What are we looking for?

• Experience working within the lift industry is essential.
• Escalator experience is highly desired.
• A current electrical licence is an advantage.
• Demonstrated commitment to safety, with the confidence to identify, challenge, and report safety breaches, hazards, and non-conformances.
• Strong communication and presentation skills, with the ability to deliver engaging training both face-to-face and virtually.
• Excellent stakeholder management skills with the ability to influence, build credibility, and develop strong working relationships across all levels of the business.
• Strong organisational skills with the ability to manage multiple priorities.
• Sound computer skills.
• A genuine passion for learning, coaching, and developing others.

There’s so much more to KONE than you may realise.

• Enjoy career progression opportunities within a global organisation.
• Access a range of benefits that engage and motivate our employees and help us make KONE a great place to work.
• Grow with comprehensive learning and development programs covering a wide range of professional skills.
• Work for a globally recognised employer with a strong commitment to safety, sustainability, and innovation.
• Be part of a people-first culture where your expertise are valued and your development is supported.

Note: Applicants must either be a permanent resident or citizen of Australia or a citizen of New Zealand to apply for this position.

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on https://kone.com/global/en/careers.html