Longtail Associate - Jumia (Full Time)

Jumia is hiring a Longtail Associate - Jumia (Full Time). Level rates it ; you can apply on Level.

AI in this role

Manage e-commerce operations, seller incubation, and automated support systems for small-scale vendors at Jumia.

powerbiexcelwhatsapp

operations-managementbusiness-developmentteam-managementdata-analysis

About Jumia:

Jumia is a leading pan-African e-commerce platform. Its mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to customers, while helping businesses grow as they use Jumia's platform to better reach and serve customers.

Jumia is built around a marketplace and supported by a proprietary logistics business [Jumia Logistics] and a digital payment and fintech platform [Jumia Pay]. With over 3,000 employees, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating a sustainable impact in Africa.

In April 2019, Jumia was the first Tech company in Africa to be listed on the New York Stock Exchange.

What you will be doing

Lead the Incubation phase for all newly acquired sellers ensuring they reach their first sales within their first 30 days on the platform.
Oversee the Long-tail segment, thousands of small-scale sellers using automated tools, mass communication (Email/SMS/WhatsApp), and scalable support systems.
Manage a team of Incubation Associates and Longtail account managers, setting clear KPIs for seller activation and retention.
Drive the adoption of Jumia growth tools (Sponsored Products, Jumia Express) specifically among smaller vendors to boost their visibility.
Track New Seller Success Rate and Churn Rate using PowerBI and internal dashboards to identify bottlenecks in the seller journey.
Improve the self-service capabilities of the platform to reduce the need for manual intervention for Longtail sellers

What we are looking for

4+ years of experience in e-commerce, operations management, or mass-market business development.
Proven experience in managing large teams and high-volume operations where automation is key.
Bachelor’s degree from a top-tier university.
Analytical Rigor: Ability to manage large data sets in Excel and interpret PowerBI dashboards to drive strategy.
A “Growth Mindset”: Passionate about empowering small businesses and leveraging technology to scale operations.
Excellent communication skills in English; ability to simplify complex processes for non-technical sellers

Kindly make your application by 31st October 2026

Interview stages

HR meeting with the Talent Acquisition
Technical meeting with hiring manager
Final meeting with the functional manager

We Offer:

A unique experience in an entrepreneurial, yet structured environment
A unique opportunity of having strong impact in building the African e-commerce sector
The opportunity to become part of a highly professional and dynamic team
An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders

Please ensure to only apply for jobs with Jumia through our official website. Jumia will never charge you a fee to apply for a job: be wary of websites that claim to help you apply for a Jumia job or that charge a fee to get you a job.

How we rate this

Longtail Associate - Jumia (Full Time) at Jumia rates 10 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.

Key facts

Longtail Associate - Jumia (Full Time) is an open job at Jumia.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in Kenya.
The job was posted on October 14, 2026.
Seniority: mid.
Applications are handled by Jumia. Apply on Jumia

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Operations ManagementBusiness DevelopmentTeam ManagementData AnalysisPowerbiExcelWhatsapp

Questions you could be asked

Tell me about a project where operations management was part of your work. What did you do?
Tell me about a project where business development was part of your work. What did you do?
Tell me about a project where team management was part of your work. What did you do?
Tell me about a project where data analysis was part of your work. What did you do?
Walk me through how you've used Powerbi in your day-to-day work.

Adapt your resume

List these exact terms on your resume: Operations Management, Business Development, Team Management, Data Analysis, and Powerbi. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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