MastercardManager, Account Management
Mastercard is hiring a Manager, Account Management in Tokyo, Japan. Level rates it ; you can apply on Mastercard.
Level's read on this job
- Little AI ●○○○ is how Level rates this role: aI is not part of the work.
- Tools and skills the posting cites include account management, b2b sales and consultative selling.
- Level classifies it as a mid-level role.
- Level lists 1,000+ other open roles at Mastercard.
AI in this role
Manage and grow B2B customer accounts, develop customized pitches, and drive business solutions for Mastercard.
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Manager, Account ManagementWho is Mastercard?Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Overview
The Account Management team is looking for an Account Manager role to drive our B2B customer strategy (for long-tail customers and other growth accounts) forward by consistently innovating and problem-solving. The ideal candidate is passionate about customer and business development through consultative sales, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset.
Role
Design and drive business with key customers as an Account manager. Face our partner issuers / acquirers and conduct business under guidance by senior Account team leads and co-work with multiple internal functions.
- Lead and manage existing customer relationships, and work to identify opportunities and customer needs across a portfolio of accounts. Connect customer needs with potential MA solutions with relevant teams, including partnership potential with customer group.
- Develop and structure customized pitches and proposals to meet client needs and addressing opportunities.
- Arrange client engagement throughout sales cycle and negotiate to gain strong outcomes for Mastercard.
- Arrange all aspects of client servicing and client satisfaction
- Conduct necessary administrations and reporting to manage and grow MA revenue.
- Manage multiple customer relationships simultaneously through an efficient and scalable engagement model.
All About You
- Fluent in Japanese and business level English language.
- Basic business skills. (e.g. Multi-task management, analysis, documentation, presentation)
- Consultative Sales, business development or equivalent experience would be preferable.
- Knowledge / experience on digital payments, or IT / Strategy consulting experience would be plus.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
How we rate this
Manager, Account Management at Mastercard rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Questions you could be asked
- Tell me about a project where account management was part of your work. What did you do?
- Tell me about a project where b2b sales was part of your work. What did you do?
- Tell me about a project where consultative selling was part of your work. What did you do?
- Tell me about a project where relationship management was part of your work. What did you do?
Adapt your resume
- List these exact terms on your resume: Account Management, B2b Sales, Consultative Selling, and Relationship Management. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
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