MastercardManager, Product Development - EMV and Payment Technology
Mastercard is hiring a Manager, Product Development - EMV and Payment Technology in Pune, India. Level rates it ; you can apply on Mastercard.
Level's read on this job
- Little AI ●○○○ is how Level rates this role: aI is not part of the work.
- The posting mentions product development, payment technology and emv among its tools and skills.
- Level classes it as a senior role.
- Mastercard has 948 other open roles on Level.
AI in this role
Manage product development and approvals for mobile payment applications, wallet UIs, and payment technologies at Mastercard.
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Manager, Product Development - EMV and Payment TechnologyOverviewMastercard delivers robust, high quality, and fully approved technology products that enable issuers, acquirers, and partners to bring secure and innovative payment solutions to market.
Within the Chip Engineering organization, the Product Approval Team plays a critical role in ensuring that these products—ranging from cardholder and acceptance devices to Wallet UIs, mobile applications, and back end systems—meet Mastercard standards and are delivered on time.
This role provides the opportunity to work globally across a wide spectrum of products, including device-based solutions, wearables, mobile payment applications, cloud based payment systems, transit solutions, and backend services.
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Major Responsibilities
Operational Management
• Lead and manage operations related to Mobile Payment Applications, Wallet UI, Wearables, and Back-End Server Approvals.
• Ensure full compliance with Mastercard testing, branding, approval processes, and operational rules.
• Oversee the execution of global approval processes and associated requirements for:
o Wallet UI and Wearables
o Merchant Presented QR (MPQR)
o Cloud-Based Payments (MCBP)
o Token Service Providers (TSP)
o Trusted Service Managers (TSM) for SE/TEE-based solutions
o Link with MDES, GVCP and PCI teams to ensure all pre-requisites are met
• As a backup, manage operations related to Tap-on-phone Product Approvals
Vendor, Partner & Customer Engagement
• Act as a primary interface with key external partners, vendors, developers, and customers.
• Organize and lead weekly calls with stakeholders to track progress and resolve issues.
• Manage modifications to vendor contracts or agreements, engaging legal when required.
Accredited Laboratory Management
• Manage the Global Test Bench Identifier (GTBI) tool and ensure timely delivery to labs.
Data, Reporting & Process Automation
• Maintain product approval databases and tracking files, proposing and implementing continuous improvement ideas.
• Implement AI/Agent in our daily support activities and operations (when possible).
• Visual Basic developments to automate workflows and accelerate approval operations.
• Provide management with quarterly reports covering SLAs, approval volumes, KPIs, and key statistics.
• Manage bi-weekly internal approved products report
• Manage publications on Mastercard Connect
• Contribute to communiqués outlining process changes and enhancements.
Regional Support
• Support Mastercard Regional teams regarding product approval processes and product migration topics.
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Required Skills & Experience
Education
• University degree in Engineering or equivalent practical experience; advanced degree preferred.
Professional Background
• 9+ years’ experience in quality assurance, project management, or business process engineering.
• Industry exposure in one or more of the following: software development, financial services, telecom/mobile, e commerce.
Technical & Domain Expertise
• Strong understanding of digital payment systems.
• In depth knowledge of chip card technology and EMV specifications.
• Familiarity with testing and approval methodologies is essential.
• Strong proficiency in Microsoft Office, especially Access; Visual Basic development experience required.
Core Skills
• Excellent analytical and business writing skills.
• Strong project management capabilities with the ability to lead cross-functional initiatives without direct authority.
• Ability to manage multiple concurrent projects and global stakeholder relationships.
• Business acumen and ability to provide solutions while managing customer expectations.
• Strong presentation and communication skills, with clarity in explaining concepts and processes.
• Self motivated with a strong record of success in team-based environments.
• Excellent command of English (Mandarin if possible), both spoken and written.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
How we rate this
Manager, Product Development - EMV and Payment Technology at Mastercard rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
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Skills and AI tools this role asks for
Questions you could be asked
- Tell me about a project where product development was part of your work. What did you do?
- Tell me about a project where payment technology was part of your work. What did you do?
- Tell me about a project where emv was part of your work. What did you do?
- Tell me about a project where operations management was part of your work. What did you do?
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- List these exact terms on your resume: Product Development, Payment Technology, Emv, and Operations Management. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
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