Samsung ElectronicsManager, Product Safety Planning & Risk Management
Samsung Electronics is hiring a Manager, Product Safety Planning & Risk Management. Level rates it ; you can apply on Samsung Electronics.
Level's read on this job
- On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
- Tools and skills the posting cites include product safety, risk management and data analysis.
- Level classifies it as a mid-level role.
- Level lists 596 other open roles at Samsung Electronics.
- The role was posted within the past two weeks.
AI in this role
Support product safety and risk management initiatives through data analysis, reporting, and process optimization.
Position Summary
This role is not eligible for immigration sponsorshipSamsung Electronics America, Inc. (SEA), the U.S. Sales and Marketing subsidiary, is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems. From our humble beginnings to our position today as a tech leader, our passion for innovation has been the common thread throughout our history. We’ve grown into one of THE most recognized global brands. We consider ourselves “relentless pioneers” that push boundaries and defy barriers. The company pushes beyond the limits of today’s technology to provide groundbreaking connected experiences across its large portfolio of products and services, including mobile devices, home appliances, home entertainment, 5G networks, and digital displays. As EPA’s ENERGY STAR® Corporate Commitment Partner, SEA is dedicated to making a positive impact on the environment through its eco-conscious products, practices, and operations.
Role & Responsibilities
The primary objective of the Product Safety Planning & Risk Management position is to support Samsung Electronics America (SEA) Product Safety Department by conducting activities including, but not limited to product safety, product liability, project plan creation, resource planning, liaison with various teams, external communication, process innovation, risk assessment by monitoring trends, project status monitoring & reporting. The goal of the PL planning manager is to plan overall task of managing risk for the company, lead various projects, and support initiatives on-time, in a time-sensitive environment to protect Samsung and its customers. To achieve the highest performance, the person in this position must maintain effective and timely communication with the Product Safety team, legal and public relations stakeholders, leaders within the department, cross-department and corporate offices in the US and Korea, when applicable.
People | Excellence | Change | Integrity | Co-Prosperity
Role and Responsibilities
- Collaborate with Customer Care to deliver reporting and analysis on various initiatives.
- Prepare and analyze daily, weekly, and monthly reports with actionable recommendations.
- Manage continuous process improvement projects.
- Oversee ongoing and ad-hoc projects, including KPIs and metrics.
- Develop and maintain Product Liability processes and policies (SOP, ASP, Process guidelines, etc.).
- Conduct data analysis and monitor PL trends for product, process, and management risk assessment.
- Work with project/program developers and business leads to ensure project alignment with scope.
- Communicate project status and escalation/decision points to stakeholders and dispatchers.
- Identify and address risks early in the process.
- Collaborate with teams in Suwon Korea and SEA operations to manage risks effectively.
- Manage logistics and business operations with third-party vendors.
- Oversee the overall PL budget and handle administrative tasks such as invoice processing.
- Monitor, report, and follow up on escalations from PL processes or exposures.
- Manage system-related tasks.
- Handle ad-hoc assignments from Product Safety Department leaders and Care Leadership.
- Lead crisis management efforts related to PL matters.
- Manage training programs
Minimum Qualifications
- Bachelor’s Degree plus 6+ years of related experience
- MS Office – Microsoft Word, Excel, PowerPoint
- Demonstrated ability to analyze data and develop actionable strategies.
- Proven track record in prioritizing and managing multiple projects, meeting deadlines, and driving solutions.
- Experience in process improvement, strategic planning, and project development.
- Strong communication skills with mid to top-level leaders (status reports, emails, presentations).
- Ability to travel as needed (up to 10-20%) and flexibility to participate in conference calls outside regular working hours as needed.
Skills and Qualifications
Preferred Qualifications
- Bilingual proficiency in English and Korean is preferred.
- Proven experience in a complex global organization
- Experience in the wireless or home appliance industry is a plus
- Knowledge of product development or testing is a plus
- PMP certification is a plus; Six Sigma or Lean certification is also a plus.
- Leadership qualities with an entrepreneurial mindset and ownership of projects.
##LI-CS1
Life @ Samsung - https://www.samsung.com/us/careers/life-at-samsung/
Benefits @ Samsung - https://www.samsung.com/us/careers/benefits/
Regular full-time employees (salaried or hourly) have access to benefits including: Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 6 months), Paid Time Off, Student Loan Program (after 6 months), Wellness Incentives, and many more. In addition, regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation, based on company, division, and individual performance.
* Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here.
At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.
* Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.
Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process
Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA_Accommodations_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.
How we rate this
Manager, Product Safety Planning & Risk Management at Samsung Electronics rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Questions you could be asked
- Tell me about a project where product safety was part of your work. What did you do?
- Tell me about a project where risk management was part of your work. What did you do?
- Tell me about a project where data analysis was part of your work. What did you do?
- Tell me about a project where process improvement was part of your work. What did you do?
- Tell me about a project where project management was part of your work. What did you do?
Adapt your resume
- List these exact terms on your resume: Product Safety, Risk Management, Data Analysis, Process Improvement, and Project Management. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
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