Johnson & JohnsonManager, Program and Process Excellence
Johnson & Johnson is hiring a Manager, Program and Process Excellence. It pays $117k-$201k a year and Level rates it ; you can apply on Johnson & Johnson.
Level's read on this job
- On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
- The posting mentions Salesforce, Excel and program management among its tools and skills.
- Level classes it as a mid-level role.
- Johnson & Johnson has 1,800+ other open roles on Level.
- Posted within the past week.
AI in this role
Manage and enable the development, implementation, monitoring, and assessment of North America risk management programs and operations.
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com
As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.
Job Function:
Product SafetyJob Sub Function:
Product Safety Risk ManagementJob Category:
Scientific/TechnologyAll Job Posting Locations:
Horsham, Pennsylvania, United States of America, Titusville, New Jersey, United States of AmericaJob Description:
Johnson & Johnson Innovative Medicine is recruiting for a Manager, Program & Process Excellence to be based in Titusville, NJ or Horsham, PA.
The Manager, Program & Process Excellence manages and enables the development, implementation, monitoring, and assessment of North America risk management programs, including Risk Evaluation and Mitigation Strategies (REMS). This position partners with Risk Management Leads, and reports to the Director, US Risk Management Operations.
Day-to-day responsibilities:
Program Operations and Cross-Functional Enablement
- Manage, support, and enable operational execution of REMS program elements and modifications
- Coordinate and facilitate vendor and/or cross-functional Core Team governance, materials, decisions, and follow-through
- Serve as an operational partner to RMLs, RMALs, and cross-functional stakeholders
- Maintain program status visibility, including Key Performance Indicators (KPIs), and escalate risks/issues appropriately
- Support and/or lead Shared System REMS program development and operations as needed
- Support business planning, contracting, budgeting, and invoice approvals
Risk Management Reporting Compliance and Regulatory Support
- Lead, coordinate and/or contribute to REMS modifications, revisions, regulatory submissions, and FDA responses
- Manage timelines, documentation, inputs, and stakeholder reviews for REMS Assessment Reports
- Maintain compliant risk management program/REMS documentation, with the Risk Management Lead(s)
- Partner with vendors and cross-functional teams on effectiveness assessment activities
Process Excellence and Continuous Improvement
- Drive standardization and process improvements across Risk Management Programs
- Identify and implement technology, automation, and AI-enabled opportunities to improve efficiency and compliance
- Maintain and improve SOPs, Work Instructions, checklists, and electronic workflows
Quality, Compliance, and Readiness
- Maintain inspection-ready documentation and program records
- Manage or coordinate CAPAs, Quality Issues, and remediation activities, as needed
- Support audit and inspection readiness through document retrieval, response development, storyboarding, and implementation tracking
Qualifications
- Bachelor’s Degree, life sciences preferred
- At least 5 years of experience, of which 3 years in REMS, Regulatory Affairs, Pharmacovigilance, Medical Affairs, Medical Writing, or similar; equivalent combination of advanced degree and less experience will be considered
- Project management and vendor management experience
- Strong written and verbal communication skills
- Knowledge and experience with FDA regulatory aspects of prescription drug development end-to-end.
- Experience with various types of US submissions including generics
- Familiar with risk management program operations, including call center, database development and management, and effectiveness assessment
- Familiar with regulatory aspects at various stages of development, from entry-into-man to post approval activities
- Experience or familiarity with clinical trial operations, pharmacovigilance operations, and/or New Drug Applications (NDAs) or Biologics License Applications (BLAs)
- Ability to influence within function, cross-functionally and globally
Other requirements
- Ability to travel domestically occasionally and internationally, up to 25%
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers , internal employees contact AskGS to be directed to your accommodation resource.
Required Skills:
Preferred Skills:
Business Alignment, Clinical Operations, Coaching, Compliance Management, Compliance Risk, Critical Thinking, Data Reporting, Medicines and Device Development and Regulation, Organizing, Quality Control (QC), Research Ethics, Researching, Risk Management, Safety Investigations, Safety-Oriented, Serious Adverse Event Reporting, Standard Operating Procedure (SOP), Technical Writing
The anticipated base pay range for this position is :
$117,000.00 - $201,250.00Additional Description for Pay Transparency:
Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).This position is eligible to participate in the Company’s long-term incentive program.
Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:
Vacation –120 hours per calendar year
Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
Holiday pay, including Floating Holidays –13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52-week rolling period10 days
Volunteer Leave – 32 hours per calendar year
Military Spouse Time-Off – 80 hours per calendar year
For additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefits
How we rate this
Manager, Program and Process Excellence at Johnson & Johnson rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Questions you could be asked
- Tell me about a project where program management was part of your work. What did you do?
- Tell me about a project where risk management was part of your work. What did you do?
- Tell me about a project where regulatory compliance was part of your work. What did you do?
- Tell me about a project where process excellence was part of your work. What did you do?
- Walk me through how you've used Salesforce in your day-to-day work.
Adapt your resume
- List these exact terms on your resume: Program Management, Risk Management, Regulatory Compliance, Process Excellence, and Salesforce. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
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